Pines Ford

Very good customer service, David and Galen went out of their way to make us feel comfortable. Thank you their way to make us feel comfortable. Thank you More

Every time I take my car in I remember why I bought the brand, its the service behind the brand my service person is Anthony he makes you feel like family, not just another car that needs service. brand, its the service behind the brand my service person is Anthony he makes you feel like family, not just another car that needs service. More

The staff is very friendly .As soon as I came in the The staff is very friendly .As soon as I came in the door everyone was eager to help me. They called me back like they said they would. Everything wa The staff is very friendly .As soon as I came in the door everyone was eager to help me. They called me back like they said they would. Everything was explained to me so I could understand what was going on with my Van. It was fixed. More

Once you drop your car off there is no communication or explanation on what has been done. Seems like there only interest is that they get a good/positive survey score. Possibly I misunderstood what “bla explanation on what has been done. Seems like there only interest is that they get a good/positive survey score. Possibly I misunderstood what “black label service” is supposed to be, not at all what I thought. More

Amazing Marco the service experience was easy and professional. The car took only two days. professional. The car took only two days. More

PROFESSIONAL CUSTOMER SERVICE very KNOWLEDGEBLE always enjoyed to purchase and lease me car over 6 year THANK YOU VICTOR GARCIA, ERIKA URBINA AND Mr. LUIS RIVAS EXCELLENT JOB enjoyed to purchase and lease me car over 6 year THANK YOU VICTOR GARCIA, ERIKA URBINA AND Mr. LUIS RIVAS EXCELLENT JOB More

Appointment was made online, people were very nice and knowledgeable. Place was nice and clean. I was there for an oil change no more than an hour knowledgeable. Place was nice and clean. I was there for an oil change no more than an hour More

Quick reply when I called for an update regarding my check engine light. Unfortunately an issue was detected. check engine light. Unfortunately an issue was detected. More

My car was scratched during service. The engine check light is on, no response. Two weeks waiting and paid more than $500 in rental and at the end my car got scratched. light is on, no response. Two weeks waiting and paid more than $500 in rental and at the end my car got scratched. More

Service manager very professional. Kept me informed and let me know as soon as my vehicle was ready. let me know as soon as my vehicle was ready. More