Pines Ford

Service was good and was not waiting time. Good customer service and very attentive and helpful Good customer service and very attentive and helpful More

Worst service! !! Truck sat there for 2 weeks. Poor communication!!! Nttn got fix! Worst place. The parts department is very helpful. But the service is horrible! I !! Truck sat there for 2 weeks. Poor communication!!! Nttn got fix! Worst place. The parts department is very helpful. But the service is horrible! I call for days and no one pick up! And when they did they keep hanging up for days!! More

I have been trying to get my 2010 mustang fixed it sat for over 3 weeks with nothing accomplished. And it wasnt the first time there. No not happy. They didn’t even bother replacing a panel they removed f for over 3 weeks with nothing accomplished. And it wasnt the first time there. No not happy. They didn’t even bother replacing a panel they removed from the passengers side in front. I suspect they left it off just to let me see they did something! And your service rep roger doesn’t return calls to me or to a ford representative. More

Truck went in Feb 6th parts were back ordered to March 15 when kit arrived apparently some parts not included more back orders didn’t get the truck till 1st week in May. Truck was dirty cover in bird poop. P when kit arrived apparently some parts not included more back orders didn’t get the truck till 1st week in May. Truck was dirty cover in bird poop. Passenger side has hard water stains from sprinklers. All the delays cost me about $3000 in rental car fees. More

They save my car by fixing it right no one did a good job but Pines Lincoln did I would tell everybody to bring they car but Pines Lincoln did I would tell everybody to bring they car More

Marti Munnnings was great. The lady's that greet the customers were very friendly and accomodating , The lady's that greet the customers were very friendly and accomodating , More

Our salesman Rodolfo was very professional and thorough threw our car buying process. He stayed in contact with us until we found the car we were looking for. threw our car buying process. He stayed in contact with us until we found the car we were looking for. More

Excellent service, i took almost about an hour ! :) so satisfied with the customer service representative :) so satisfied with the customer service representative More

I took my Car to do the regular Service As soon as I arrived the man who welcame was rude an unpolite . They treat you like :what are you doing here; you are here to bother me!!! I purchased a Lincoln arrived the man who welcame was rude an unpolite . They treat you like :what are you doing here; you are here to bother me!!! I purchased a Lincoln Aviator of $75000 5 months ago. At leas try to be nice. The people who work there are no nice This is my last car I purchase there. More

Our experience was pleasant and easy from the moment we arrived. Andrew, our salesman, helped us find the perfect vehicle for our family and payments that fit our budget. We just love our new Explorer and arrived. Andrew, our salesman, helped us find the perfect vehicle for our family and payments that fit our budget. We just love our new Explorer and will chose Pines Ford in the future for our transportation needs. More