
Pines Ford
Pembroke Pines, FL
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Buying a car from Pines Ford was a very easy experience, My salesman was friendly and put no pressure on me to purchase a car. The finance department was very fast and honest. I would definitely recommend b My salesman was friendly and put no pressure on me to purchase a car. The finance department was very fast and honest. I would definitely recommend buying from this dealership. More
very please with the service my adviser was very attentive and on top of my service visit when it was longer than spected he got me a loaner. Maria Machado was very nice. attentive and on top of my service visit when it was longer than spected he got me a loaner. Maria Machado was very nice. More
We had a great experience with George Villanueva as our salesman. We came there looking for a car we kind of wanted but left the dealer with the car we really wanted. Honestly, we didn't even think the mod salesman. We came there looking for a car we kind of wanted but left the dealer with the car we really wanted. Honestly, we didn't even think the model we wanted would be available for months. We got lucky, and the stars aligned, but the experience we had along the way was exceptional. Within one to two hours, we drove off the lot with our new car. More
Professional service - courteous and friendly employees. They really care about their customers and go our of the way to make sure you are satisfied with the work you have done. I trust what they say and They really care about their customers and go our of the way to make sure you are satisfied with the work you have done. I trust what they say and have referred friends, coworkers, and other people to them. More
Liked everything about this dealership. From the salesperson Marti, to the cashiers and the management, we have a good experience. Professional, friendly and down to earth. Plus, I love my new Linco salesperson Marti, to the cashiers and the management, we have a good experience. Professional, friendly and down to earth. Plus, I love my new Lincoln. More
I took my car to Lincoln Pines to repair a Check Engine Light issue and to fix a manufacturer recall. I had to rent a car during the time my car was being repaired since my car's warranty expired. The esti Light issue and to fix a manufacturer recall. I had to rent a car during the time my car was being repaired since my car's warranty expired. The estimate to fix the issue was way too expensive (more than 2K) so I decided not to do it. I told the service advisor that I was going to pick up my car the following day early in the morning, knowing that I would have to pay for the Diagnosis ($100). The next day the car was not ready and had to wait 1 hour. On top of that, I was given an invoice that did not include the $100 I paid for the diagnosis and complained about this but I was told that the final invoice was not ready. I did not want to waste more time (I was already late for work) so I left the dealer. I received the invoice after complaining in the Manufacturer survey and realized that they did not even complete the safety recall!!. I am very unpleased with the whole experience. I had to pay close to $200 (rental and diagnosis) but at least I would expect that they would take care of the recall. Never going back to this dealer!! More
Terrible delay to notify me after a couple hours that they were unable to diagnose mi car because they didnt have the right tools. What a waste of time they were unable to diagnose mi car because they didnt have the right tools. What a waste of time More
Very professional. They were able to answer my Very professional. They were able to answer my questions. She did not rush me and made sure that I was happy with the response that I had received Very professional. They were able to answer my questions. She did not rush me and made sure that I was happy with the response that I had received More
Roger is very good at customer service. He was able to expedite the parts I needed and follow up with the phone calls, Great customerAnd very knowledgeable expedite the parts I needed and follow up with the phone calls, Great customerAnd very knowledgeable More
Carlos amablemente me recibió, lugo Meshi fue completamente agradable y profesional. No tuve que pasar el dia entero en el concesionario, todo funcionó rápido y tranquilo. Excelente trato. Limpie completamente agradable y profesional. No tuve que pasar el dia entero en el concesionario, todo funcionó rápido y tranquilo. Excelente trato. Limpieza total. todo a la altura de un concesionario de lujo. More