Pines Ford

Service team very supportive. However it took 3 trips to identify and repair problem. That's all. However it took 3 trips to identify and repair problem. That's all. More

Purchased a used car thru salesman Rick whom was laid back, non pushy and down to earth. The negotiations was simple and quick and I think we both were happy with results!! Would definitely recommend back, non pushy and down to earth. The negotiations was simple and quick and I think we both were happy with results!! Would definitely recommend PINES Dealership to any friend. I have had a ford the last 10 yrs and pleased with their sales and service!! John B More

Service was great but the lack of communication from the advisor lacked. I understand it was a holiday weekend but the advisor should have set expectations appropriately. Very disconnected with the customer advisor lacked. I understand it was a holiday weekend but the advisor should have set expectations appropriately. Very disconnected with the customer. More

Very courteous kept me up-to-date to what's going on thank you Kenny thank you Kenny More

Super efficient! !! Returned my truck 🛻 3 days in advance.. Thanks Pines Ford!!! Great Service and I will definitely be returning. !! Returned my truck 🛻 3 days in advance.. Thanks Pines Ford!!! Great Service and I will definitely be returning. More

The staff and customer service at Pembroke Pines Ford in Florida, is the best. Our service rep, Roger make us feel welcomed and satisfied every time. It’s very nice to come to Pembroke Pines Ford and have Florida, is the best. Our service rep, Roger make us feel welcomed and satisfied every time. It’s very nice to come to Pembroke Pines Ford and have your vehicle service with such a attentive and friendly staff we love this location❣️ More

Marco was great and my car drives likes it's brand new now its 2014 now its 2014 More

Excellent service and satisfaction guaranteed. For sure my preferred dealer. Customer service is very reliable For sure my preferred dealer. Customer service is very reliable More

My first service of my new Lincoln. Did everything right. Booked in advance. Reserved loaner. Came early Saturday morning. Out of loaner directed to Hertz with a “voucher.” Waited 45 mi Did everything right. Booked in advance. Reserved loaner. Came early Saturday morning. Out of loaner directed to Hertz with a “voucher.” Waited 45 minutes at their Hertz. Get car that stunk so badly.. told car ready Monday. No follow up. No letting me know. They had car for an entire week. Returned Hertz after filling up. Got a bogus charge for a “flat tire” that did not exist. Called service for assistance. And directed to hertz. No way to speak to anyone all automated. Called back service. No help. Disputed charges. Guess I’ll be finding somewhere else to get service More