
Pines Ford
Pembroke Pines, FL
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I worked with Marco Garcia in the service department. He was a pleasure to work with in that he was very exacting in understanding what my requests were. His responsiveness to my requests and concerns could was a pleasure to work with in that he was very exacting in understanding what my requests were. His responsiveness to my requests and concerns could not have been more spot on. I would recommend Pines and specifically Marco enthusiastically in the future. More
Easy called Marco he returned my call quickly worked with me to set a appointment that worked for me got me in and out on the time he said I am a happy customer. me to set a appointment that worked for me got me in and out on the time he said I am a happy customer. More
Marco was great. Helped me with service. Explained issues in detail. The dealer itself was speedy with service. Quality was great . Again, Marco helped with everything. in detail. The dealer itself was speedy with service. Quality was great . Again, Marco helped with everything. More
I have worked with Christopher Beck and Marco Garcia in the service department and have always had a terrific experience, from scheduling my appointments to expectation management over the issues with my v the service department and have always had a terrific experience, from scheduling my appointments to expectation management over the issues with my vehicle. When I was in need of a loaner car due to my work schedule, I was accommodated. The staff is always friendly and helpful, not to mention knowledgeable. I do not live near this dealership, (over 11 miles away) however after working with other Ford dealerships in South Florida and having less than even satisfactory experiences, I now make the drive al the way out to Pines Ford no matter what because the people there know me, know what they are doing and do the job right. Highly recommend. More
Great service advisors. They were able to help me. I really appreciate their comment on helping me resolve my issues with my Ford Mustang. Thanks really appreciate their comment on helping me resolve my issues with my Ford Mustang. Thanks More
Jorge and Mr. Guzman, the service manager were excellent, no words can compare. Both men were pleasant and efficient. Chris Beck was also a reason I purchased at this Ford Dealer. Bless Simon no words can compare. Both men were pleasant and efficient. Chris Beck was also a reason I purchased at this Ford Dealer. Bless Simon More
Great customer service. Highly recommend your service department. Jordan was attentive to my needs and exceeded my expectations. The service was completed on time and without issue. department. Jordan was attentive to my needs and exceeded my expectations. The service was completed on time and without issue. More
I was taken care of by Meshi Haliva , she was fantastic, great experience and fast transaction.was out of there in less than 1hr Definitely recommend. Will return again. great experience and fast transaction.was out of there in less than 1hr Definitely recommend. Will return again. More
Outstanding/pleasurable overall experience, my Service Mgr. (Marco Garcia), was attendant, courteous, very professional, knowledgeable, above reproach, and is a credit to your establishment...thx. Mgr. (Marco Garcia), was attendant, courteous, very professional, knowledgeable, above reproach, and is a credit to your establishment...thx. More