Pines Ford

Quality of service We were pleased with the service we received. As well as the loaner we used while in service. Chris kept us updated on progress of service daily. We were pleased with the service we received. As well as the loaner we used while in service. Chris kept us updated on progress of service daily. More

great experience!!! I took my ford f150 xlt in for a recall and some other miner fixes and had no hassel what so ever everything was fixed and ready togo the next day!!!! I took my ford f150 xlt in for a recall and some other miner fixes and had no hassel what so ever everything was fixed and ready togo the next day!!!! More

Above and beyond! Once again the Service Dept has exceeded all expectations. My Service Adviser, Joel, not only made room for me in the last minute but also found a way Once again the Service Dept has exceeded all expectations. My Service Adviser, Joel, not only made room for me in the last minute but also found a way to keep me on the road even when no loaners were available. Not sure how he did it but I definitely did appreciate it. Thanks Team!!! More

Excellent Service Great and timely service. Everyone goes out of there way to make sure you have a good experience. Car cleaned and delivered nice and clean for no ext Great and timely service. Everyone goes out of there way to make sure you have a good experience. Car cleaned and delivered nice and clean for no extra cost More

OUTSTANDING SERVICE I am leasing my 2nd MKZ from Pines Lincoln, because they are a very professional organization, from Sales to Service, Every experience with people @ P I am leasing my 2nd MKZ from Pines Lincoln, because they are a very professional organization, from Sales to Service, Every experience with people @ Pines has been excellent , especially in the Service Dept , where we deal mainly with Joel Gonzalez , who is attentive, Professional and understands the Customer Needs and has always come through for us. Thanks You!! More

Awesome buying expirence I brought my 2013 Escape in for servicing and decided I wanted a 2018 that day. Kerry Bromery was my sales consulant and we became friends very quickl I brought my 2013 Escape in for servicing and decided I wanted a 2018 that day. Kerry Bromery was my sales consulant and we became friends very quickly. I wanted a fully loaded Escape Titanium. Terry explained that there were none on the lot due to their popularity. Terry went on his computer and located two cars that were at other dealerships. The closer dealership just sold theirs. We had already agreed on a price. The Escape which was still available had a few more features in it and was more expensive. Terry said a deal is a deal and agreed to stand by his original offer. It would take several hours for the car to be delivered from Ft Pierce. I waited in the customer lounge where Terry would check on me offen. He suggested to drive me home and to pick me up when the car arrived. I decided to remain and wait for my new car to arrive. Terry bought a pizza that we shared as well as great conversation. I finally got my car around 7:45pm. The dealership was closing but Terry did not rush to leave He called my insurance company to get my new car insured before I drove my beautiful Titanium home. More

Service department I have been bringing my truck to this ford dealer for approximately 10 years and Each visit , the problem was resolved. I have been dealing with the I have been bringing my truck to this ford dealer for approximately 10 years and Each visit , the problem was resolved. I have been dealing with the same service advisor for years, never had an issue. More

GREAT SERVICE Joel and the service staff at the Lincoln Dealership are fantastic. I made an appointment for 830 am, I walked into service at 815 am and was driving Joel and the service staff at the Lincoln Dealership are fantastic. I made an appointment for 830 am, I walked into service at 815 am and was driving away in my loaner within 15 minutes. I like how he explains in detail what has to be done and doesn't pressure you into having it done. More

Everybody at Pines Ford was nice and helpful. I came in for.....my right side, turn signal bulb replacement. is was the first item, that needed to be replaced after 6 months of my father and I (Da I came in for.....my right side, turn signal bulb replacement. is was the first item, that needed to be replaced after 6 months of my father and I (Darryl Rice) leasing the 2017 Ford Fiesta at Pines Ford. Everyone was cordial and helpful. My service advisor, Chris Beck, was very nice. He had also helped me a week earlier, for another part of the car (the sun roof). I also said hello to Kerry, our Ford sales and leasing consultant. While I was at the service department Tuesday morning, they gave my Ford Fiesta, an overall inspection. I thought that was very nice of Pines Ford to do that for us. More

Great New Car Buying Experience New cars, with their many technical advances, can be a bit overwhelming. The two salesmen who I worked with, Vlad and Adrian, did a wonderful job of e New cars, with their many technical advances, can be a bit overwhelming. The two salesmen who I worked with, Vlad and Adrian, did a wonderful job of explaining all the features on my new Explorer and also allowing me to test drive it twice before purchasing. They were both well informed and made the buying process stress free. I highly recommend both the dealership and these two professional salesmen who helped me choose the car that best suited my needs. More