Pines Ford

Excellent experiences with car sales and service. 99% of the time I have been very satisfied with Pines Lincoln in the service department and car sales. Most recently my MKX was totaled so I just went 99% of the time I have been very satisfied with Pines Lincoln in the service department and car sales. Most recently my MKX was totaled so I just went car shopping before I received the settlement. They had a MKZ I really liked so Gale and the GM worked very well with me on getting it. Only negative experience I have ever had here is waiting 2 1/2 hours one Saturday morning for an oil change and car wash. However they did compensate me for it with a free oil change. More

Great place to get a car and ask for Rodolfo Pines Ford is great ! This is my second lease and I had to use the same dealership same sales person Rodolfo! He is amazing and so professional and at Pines Ford is great ! This is my second lease and I had to use the same dealership same sales person Rodolfo! He is amazing and so professional and attentive. Makes the process a lot easier! Thanks for everything and I absolutely love my new explorer More

Great service experience! Anthony Alicea was very friendly and professional when he took care of us. The car was given its maintenance and we only had to wait a short while. Gr Anthony Alicea was very friendly and professional when he took care of us. The car was given its maintenance and we only had to wait a short while. Great service and excellent customer care by Anthony Alicea! More

Service My service has been excellent at Pines Lincoln. My factory warranty has just expired so I hope the service stays excellent and not ridiculously expens My service has been excellent at Pines Lincoln. My factory warranty has just expired so I hope the service stays excellent and not ridiculously expensive More

Charging for a service under warranty My car is an MKC 2015 with 18,000 miles. On October 17, I took it to Lincoln Pembroke Pines because my latch was not closing properly. The car is unde My car is an MKC 2015 with 18,000 miles. On October 17, I took it to Lincoln Pembroke Pines because my latch was not closing properly. The car is under warranty but this dealer tried to charge me almost $1,000 for a service covered by my warranty. The manager never showed up to talk to me even if I requested to discuss the problem directly with him.I refused to accept that abuse and left. Two days later, I took my vehicle to Lincoln Doral and they fixed the problem without hesitation. Thums up for Lincoln Doral and thumbs down for Pines. More

car purchase Gail M was special knowledgeable courteous even after the sale I would be glad to have my best friends call her and would suggest her to anyone loo Gail M was special knowledgeable courteous even after the sale I would be glad to have my best friends call her and would suggest her to anyone looking for a new car LINCOLN CADDIE or anything else IE More

Honored Internet Price with No Pressure or Hassle Luis was an excellent sales rep. He showed me the cars I was interested in seeing. Your company honored their Internet price. I was impressed becau Luis was an excellent sales rep. He showed me the cars I was interested in seeing. Your company honored their Internet price. I was impressed because a few days earlier I visited a Chevrolet dealer who would not honor the advertised price because I had not leased a Chevy in the past. I've owned Fords since 1999 and I guess I always will. Thanks Ford Motor Company! More

Dint know how to fix Took my 2016 ford fusion into the dealer , because I have rear park aid , traction control , abs and tire sensor lights on . My rear passenger door ke Took my 2016 ford fusion into the dealer , because I have rear park aid , traction control , abs and tire sensor lights on . My rear passenger door keyless entry doesn't work. Took my car in early Friday morning they had my car all day Friday and Monday called me monday to tell me they couldn't replicate the problem and there was nothing wrong with the car, I got the car back lights still on, I showed the service manager and he said I would have to pay for them to check it again . Will try another dealership see if I have better luck .. More

Service agent I have been going here for years they have a service rep that always goes above and beyond. I will only go to her because she is honest and you can tr I have been going here for years they have a service rep that always goes above and beyond. I will only go to her because she is honest and you can trust her if she says your car needs work done. She will even find you best deal possible even if it makes her less. Always deal with Ninfa Reyes when getting your car serviced. she is the best! More

Greatly Accommodating Experience! With the help of Anthony Alicea, I was able to be in and out of the dealership within 1 hour. Excellent service and I had no issue with my car. I trul With the help of Anthony Alicea, I was able to be in and out of the dealership within 1 hour. Excellent service and I had no issue with my car. I truly enjoyed my time at Pines Lincoln! More