Pines Ford
Pembroke Pines, FL
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Service I have been going to this dealership to service my car for the last two years. I dealt with a couple of service advisor's that gave me average service I have been going to this dealership to service my car for the last two years. I dealt with a couple of service advisor's that gave me average service. But Joel Gonzalez is always friendly, courteous and knowledgeable. He greets me with a smile every time. I can text him regarding an issue with my car and he will answer me back within an hour time. He is a dedicated service advisor. He is the reason why I drive from cutler bay to Pembroke Pines to service my car. #loyal #dedicated #trustworthy More
First service on 2017 MKZ. The whole thing went like clockwork. My service contact Anthony is outstanding, very efficient and courteous. In fact, I would extend all this to The whole thing went like clockwork. My service contact Anthony is outstanding, very efficient and courteous. In fact, I would extend all this to the reception team as well. Nothing could have been better. John Worsley. More
Had an issue with a dead battery and a recall service Anthony was a true professional. He made the experience easy and without hesitation assist with my issues. As promised, he called me within the time Anthony was a true professional. He made the experience easy and without hesitation assist with my issues. As promised, he called me within the time suggested. More
Such pleasant process We bought a used car at Pines Ford and the whole process was easy and enjoyable. Roly and Jose were so friendly, patient and accommodating. My daug We bought a used car at Pines Ford and the whole process was easy and enjoyable. Roly and Jose were so friendly, patient and accommodating. My daughter loves her car. Not much negotiating but price was still right and below other dealers. Thank you Pines Ford More
New leased 2017 MKZ Gale Muzik is my sales consultant and made the arrangements very easy. She found a vehicle that fits into my budget and the whole process was smooth Gale Muzik is my sales consultant and made the arrangements very easy. She found a vehicle that fits into my budget and the whole process was smooth and simple. She is a great listener and understood my needs. She knew that I wanted a hybrid and was considering two other brands. However, the Lincoln service benefits made the decision simple as there will be tremendous time savings whenever I need service. All of the benefits, including roadside service and SiriusXM All Access, made this the right choice. The car is a dream on the road. Great technology. Great dashboard. Great controls. I'm excited to be driving my MKZ. More
Great Service! I used Quicklane without an appointment...Rex took great care of me! Took my car for "The Works" and a repair. Rex told me between 1 1/2 to 2 hours an I used Quicklane without an appointment...Rex took great care of me! Took my car for "The Works" and a repair. Rex told me between 1 1/2 to 2 hours and I had it back in 1:15! I was good to go! The cashiers were also very nice! Highly recommend Pines Ford. More
Recall on Grand Marquis fixed. Took car in for a recall Ford motor company finally put out for my 2003 Grand Marquis headlights turning off on their own. The problem got fixed in a Took car in for a recall Ford motor company finally put out for my 2003 Grand Marquis headlights turning off on their own. The problem got fixed in a timely manner and the staff at Pines Ford was great. More
Excellent Very profesional, fascinated with the employees. Excellent place, very clean. Front desk was very profesional as well. Loved my car, highly recommen Very profesional, fascinated with the employees. Excellent place, very clean. Front desk was very profesional as well. Loved my car, highly recommend. Would definetly stick to this dealer always. More
Best Place to Service Your Vehicle Thank You Peter in the Service Department for Lincoln. You are the best, I took the vehicle for a minor issue and was out in a matter of 30 minutes. T Thank You Peter in the Service Department for Lincoln. You are the best, I took the vehicle for a minor issue and was out in a matter of 30 minutes. The Car is perfect tho Im so excited and happy with my Lincoln MKZ I totally recommend this car, not just the car but the dealer and the Staff is amazing. Thank You once again. Xoxo More
Remarkable Service - Mr. Alicea In my opinion, it is Mr. Anthony Alicia that will keep me in the Lincoln family for a long, long time. I told him that my wife went to the hospital o In my opinion, it is Mr. Anthony Alicia that will keep me in the Lincoln family for a long, long time. I told him that my wife went to the hospital on the morning of my scheduled service, and on his own initiative,he promptly arrainged a loner so that I could visit my wife while Pines serviced my MKX. His care and attention to detail was well appreciated. I am now a loyal customer. Sincerly, Steve - MKX owner More
