Pines Ford

Excellent service Quick service, competitive prices, very quick and courteous. Service person called back right-away and provided authorization for recommended work. Quick service, competitive prices, very quick and courteous. Service person called back right-away and provided authorization for recommended work. Quick and painless transaction. Highly recommend More

Courteous and Friendly I have used this dealership for over 16 years and have purchased/leased 6 cars from them. Everyone is friendly and courteous from my sales rep Rodolf I have used this dealership for over 16 years and have purchased/leased 6 cars from them. Everyone is friendly and courteous from my sales rep Rodolfo to the service reps. More

Excellent Service Department My service experiences have always been excellent. Last week was no exception! My car battery died and Ford Service replaced it in an hour! As a busy My service experiences have always been excellent. Last week was no exception! My car battery died and Ford Service replaced it in an hour! As a busy mom of 2, I appreciate fast and professional service. They do not try to rip you off, they just get the job done right without any hassles! More

Quick and easy I dropped the car off in the morning, received a loaner and picked the car up several hours later, it was painless. My car was ready in less the time I dropped the car off in the morning, received a loaner and picked the car up several hours later, it was painless. My car was ready in less the time initially given. More

Service on Lincoln MKX - Mallory Mangrum The service dept at Pines Lincoln is by far the best I've ever experienced. They offer fast, friendly service, in a clean and welcoming environment. M The service dept at Pines Lincoln is by far the best I've ever experienced. They offer fast, friendly service, in a clean and welcoming environment. My service tech Joel Gonzales, went out of his way to make sure the repairs I needed were completed in the timeliest manner possible. When the part I needed was on back order, he arranged to have a loaner dropped off at my house, (very convenient & stress free)and when the part finally came in, he even installed it himself, rather than having me wait for a repair tech to complete the job. Now that's service! Joel kept me in the loop at every stage, and even called the corporate office to get my part delivery expedited. With that kind of service, I'll be a Lincoln owner for a long long time! Thanks! More

Buying my new F-150 Great experience/service. Great and friendly customer service! highly recommend this dealer ship. Love my new F-150 great price. Had a great experienc Great experience/service. Great and friendly customer service! highly recommend this dealer ship. Love my new F-150 great price. Had a great experience buying. Thanks Marcelo Juan More

Great experience! Was dreading car shopping, but was treated like a Queen at Pines (Ford) Lincoln dealership. Cesar was so knowledgeable about the car we test drove, y Was dreading car shopping, but was treated like a Queen at Pines (Ford) Lincoln dealership. Cesar was so knowledgeable about the car we test drove, you would think he built it himself. Quite, confident sales approach, with absolutely NO pressure. We informed him that we were test driving several makes of similar vehicles, and he encouraged us to make the choice that was right for us. How refreshing! After visiting another dealership, we came back to this one to complete our transaction. Every member of the team on duty was exceptional. Beautiful, comfortable surroundings. Thank you Pines Ford, and especially Cesar! More

purchased a vehicle fantastic experience/service. Fast, great and friendly customer service! best experience ever! highly recommend this dealer ship. Love my new car fantastic experience/service. Fast, great and friendly customer service! best experience ever! highly recommend this dealer ship. Love my new car and great price. the best More

Computer Update and Recall The Recall on the cars locks and computer update was suppose to take all day Kenny my service manager offered me a car for the day and I waited and it The Recall on the cars locks and computer update was suppose to take all day Kenny my service manager offered me a car for the day and I waited and it was done and with an oil change in less than 3 hours. mike More

Good Experience but appearance of dealership needs Updating My experience was a good one. Salesman Alfredo was helpful and polite. The finance manager Ray was too. The only thing that was left to be desired was My experience was a good one. Salesman Alfredo was helpful and polite. The finance manager Ray was too. The only thing that was left to be desired was the appearance of the used car office itself. Very dated and the front of the office had what seemed to be hundreds of cigarette buds in front of the office More