Pines Ford

Fast friendly authorized ford service center. I will be back again for my next service I will be back again for my next service More

Love Saturdays first come first serve, I like that you have that on Saturdays instead of being pinned down for a timeslot, and still get me out in a timely matter. have that on Saturdays instead of being pinned down for a timeslot, and still get me out in a timely matter. More

Service was good but communication could have been better . The service tech didn’t call me back I had to initiate contact. . The service tech didn’t call me back I had to initiate contact. More

Jorge was excellent. Smooth easy transaction. Bronco order almost 2 year wait but it was definitely worth the wait. Smooth easy transaction. Bronco order almost 2 year wait but it was definitely worth the wait. More

Very profesional, the time I spend there was great, fast service, very knowledgeable and problems solving. service, very knowledgeable and problems solving. More

The dealership is very clean. When you first walk in the receptionist is very nice and helpful and gets you to the person you need. She got a salesman right away for me he was ver When you first walk in the receptionist is very nice and helpful and gets you to the person you need. She got a salesman right away for me he was very helpful and knowledgeable on the cars I looked at. More

Generally there will be a wait even when using Fast Lane. I brought my car for an oil change, took over 3 hours and the did a rotation without saying anything even though I just had one at the same dealershi I brought my car for an oil change, took over 3 hours and the did a rotation without saying anything even though I just had one at the same dealership 2 months earlier More

They didn’t want to take responsibility for a warranty even though it was the third time they fixed the engine, they had bad customer service and they never gave me alternatives to fix the issue even though it was the third time they fixed the engine, they had bad customer service and they never gave me alternatives to fix the issue More

Good service. The customer service person, who I do not remember his name, was very pleasant, knowledgeable and accurate with his assistance. The customer service person, who I do not remember his name, was very pleasant, knowledgeable and accurate with his assistance. More

They were able to take care of my tire issue immediately. I travel although, so that was important to me I travel although, so that was important to me More