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Pines Ford
Pembroke Pines, FL
2,151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,151 reviews
January 31, 2022
If I could give it zero stars, I would. Car got damaged by the dealership nobody from the dealership is taking responsibility for it. Also, when I picked up my car, one of the workers left their vape in my by the dealership nobody from the dealership is taking responsibility for it. Also, when I picked up my car, one of the workers left their vape in my car. Wouldn’t be surprised if they smoked in the car. More
by orisoba
Verified CustomerEmployees Worked With
Joel Gonzalez
January 31, 2022
Service center is excellent. Trying to buy a new vehicle while yours is being serviced is not recommended at all. After walking around vehicles in the lobby for 20 minutes I finally asked the only sales rep while yours is being serviced is not recommended at all. After walking around vehicles in the lobby for 20 minutes I finally asked the only sales rep there if he could help me. He was on the telephone discussing diner the night before and said he would get with me as soon as possible. After another ten minutes went by his office. After a brief discussion about trading my F-150 for a new F-150, he basically told me there was little supply so if I didn't like the one on the floor he had many mustangs and bronco's that he could sell. I won't be back to Pines Ford for as new truck but I will most definitely have my new truck that I but elsewhere serviced there. More
by MHANLEY2
Employees Worked With
Sales rep George
January 31, 2022
Kayla was great. She explained the service and time for completion for different services. She took the time to make sure I got everything taken care of for my vehicle and kept me updated every step of the completion for different services. She took the time to make sure I got everything taken care of for my vehicle and kept me updated every step of the way. More
by Jpklp1014
Employees Worked With
Kayla was training and handled my entire service, Maria Machado
January 30, 2022
Quick service! Great customer service! Everyone I came in contact with were friendly and helpful from the customer service advisor to the the cashier. contact with were friendly and helpful from the customer service advisor to the the cashier. More
by SOMOEJO
Employees Worked With
Nildo Ruiz, Maria Machado
January 30, 2022
The service was fine but your cashier girl is really not nice to be a cashier she was not nice you ask a question she like you have too do it and not really not the way you treat you customers nice to be a cashier she was not nice you ask a question she like you have too do it and not really not the way you treat you customers More
by Olympialevy
Employees Worked With
Maria Machado
January 30, 2022
The service center is a great facility. The issue I had was with the service advisor who clearly works off some sort of commission. The communication was none existent unless I reached out. I didn’t feel w was with the service advisor who clearly works off some sort of commission. The communication was none existent unless I reached out. I didn’t feel welcomed servicing my vehicle there. So it was definitely my last. More
by xtmccray
Employees Worked With
Maria Machado
