Pines Ford

Wonderful customer service. I was updated about the status of the car’s maintenance. I waited in a very nice, modern lounge, with coffee, TV and internet. I relaxed watching the news and working with status of the car’s maintenance. I waited in a very nice, modern lounge, with coffee, TV and internet. I relaxed watching the news and working with my laptop. Mr. Gálvez was very professional. The car was washed, they changed the oil and rotated the tires. I was able to place an order in the parts department. It was a pleasant and productive wait. More

Great dealership. Unfortunately, turnover has been rather frequent since Covid, but they have somehow managed to keep it together. Overall, they have weathered through the storm. rather frequent since Covid, but they have somehow managed to keep it together. Overall, they have weathered through the storm. More

Buen servicio al cliente rápido y eficiente urna higiene del lugar. Hay medidas de seguridad del lugar. Hay medidas de seguridad More

I like how they call before they do anything to your car,they are very reliable. car,they are very reliable. More

Very friendly courteous and communicates to let us know what's going on with the vehicle what's going on with the vehicle More

Great costumer experience. I never had an issue. Joe Abraham in service is always on point. Abraham in service is always on point. More

Easy access to service providers,easy access to pay,quality overall service and 1 mile from home pay,quality overall service and 1 mile from home More

The customer service at Pines Ford is phenomenal. They go above and beyond to provide the customer with full service. I could not have asked for more from Roger the service writer. He was on top of things an above and beyond to provide the customer with full service. I could not have asked for more from Roger the service writer. He was on top of things and made sure I was taken care of as far as getting a ride to and from Pines Ford. Pines Ford is the ultimate customer service. More

No communication. Took over four months for repair. Didn’t return calls. Treated like I was the bad guy before they realized it was a warranty issue. Never again Didn’t return calls. Treated like I was the bad guy before they realized it was a warranty issue. Never again More