
Pines Ford
Pembroke Pines, FL
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I think they should improve In communication with customers and speed on service , I been in other’s ford dealer location for service and they wash your car for courtesy and offer you a shuttle from customers and speed on service , I been in other’s ford dealer location for service and they wash your car for courtesy and offer you a shuttle from the beginning, in this location after 3 times going here I had to ask for a car wash prices in case of I have to pay for it … and also for a shuttle because never offered nothing… and also I had to call for news about the car by the end of the day because nobody call me to tell me what’s going on with my car… I would like to have a better opinion about this place but this is the reality!!! Im very disappointed… More
Made a service appointment on line, the computer chat representative was very well-organized in setting up the appointment. Professional service. The staff was very courteous. representative was very well-organized in setting up the appointment. Professional service. The staff was very courteous. More
Never like going to a dealership for work, but Marco Garcia has done such an excellent job helping me get my truck serviced. I feel very comfortable going to pines Ford because of him!! Garcia has done such an excellent job helping me get my truck serviced. I feel very comfortable going to pines Ford because of him!! More
I was surprised that I had to go to a customer care desk when arriving. Before someone greeted me at my truck. Customer service representative was very courteous, sent me a text and called me on updates. when arriving. Before someone greeted me at my truck. Customer service representative was very courteous, sent me a text and called me on updates. More
I keep trying to used them, but there is always a communication gap. I left a note in the car and texted service advisor to call me but it did not happen. communication gap. I left a note in the car and texted service advisor to call me but it did not happen. More
Pine Lincoln provides excellent service to customers, they keep you updated on tje progress of your vehicle through texts and calls, I will definitely recommend them they keep you updated on tje progress of your vehicle through texts and calls, I will definitely recommend them More