Pines Ford

My only complaint is that I had to wait 15 minutes for a service representative to see me. I realize it was the holiday week and covid probably created an additional shortage, but that is too long to wait. service representative to see me. I realize it was the holiday week and covid probably created an additional shortage, but that is too long to wait. There weren’t a lot of people there and I had an appointment. Usually, the service is fast and excellent. More

Good service as usual. Work completed on time.All Good service as usual. Work completed on time. All personnel friendly and helpful. Will definitely be back when I need service again. Thanks. Good service as usual. Work completed on time. All personnel friendly and helpful. Will definitely be back when I need service again. Thanks. More

Price was extremely high for mirror but service quality from Marco was excellent!! Very impressed with him! from Marco was excellent!! Very impressed with him! More

I was told that my recall services was going to b half day and it toke 1 day and a half and also was not undated until I call @ the end of the first day and was told that the services was not complete. Th day and it toke 1 day and a half and also was not undated until I call @ the end of the first day and was told that the services was not complete. The next day they call to tell me that they were working on it. More

Easy and convenient! Roger Ramkissoon very professional and courteous! Thank you for a good experience! and courteous! Thank you for a good experience! More

Like to give you 5 stars, but the car was not returned washed,who ever did the job placed some water over the car to remove the dust and that was the end of the wash job. Is a shame. washed,who ever did the job placed some water over the car to remove the dust and that was the end of the wash job. Is a shame. More

Everything was great with the service. The only problem I had was when I got my vehicle back there was grease all over the floor mat, steering wheel, door panel shift lever and carpet. The dealer should be had was when I got my vehicle back there was grease all over the floor mat, steering wheel, door panel shift lever and carpet. The dealer should be using plastic covers for the seat,steering wheel and floor mat to prevent the mechanics from getting grease on the interior. The mechanics should also be aware of contaminating the customer's vehicle with grease and other contaminants. More

Clean and neat. Good customer service and delivered on time . Loaner vehicles helped A lot . Thank you time . Loaner vehicles helped A lot . Thank you More

The service rep was very courteous and informative. I like the fact that he took me to the car to show me exactly what was wrong. However, promised competition took an added 24 hours. like the fact that he took me to the car to show me exactly what was wrong. However, promised competition took an added 24 hours. More

Very please with the service provided, everyone was so nice and polite, would surely recommend nice and polite, would surely recommend More