Pinnacle Ford

The works and battery replacement Quick Lane at Glenn Ford took care of my needs promptly. I came in with a car that wouldn't start and had to be jumped and left with a car that purre Quick Lane at Glenn Ford took care of my needs promptly. I came in with a car that wouldn't start and had to be jumped and left with a car that purred like a kitten! The staff was very professional, listened to my description of the problem, fixed it, and sent me on my way in a reasonable amount of time. Great job, excellent service! More

Disapointed Disappointed that the service tech did not clean my steering wheel of grease before car was delivered to me... I had to clean it myself and remove th Disappointed that the service tech did not clean my steering wheel of grease before car was delivered to me... I had to clean it myself and remove the paper from the floormat and the plastic Protector which was not even on my driver seat it was just thrown to the side on the passenger seat.... also no payment options offered (90 days same as cash) for returning customer, A company /dealership like this should go above and beyond in making customers feel comfortable and satisfied for spending their money there. More

Service and recall work on f-150 The Friendly and highly informed service representative was able to explain all details from my vehicle inspection and satisfied all expectations for The Friendly and highly informed service representative was able to explain all details from my vehicle inspection and satisfied all expectations for the service visit. More

Excellent service This dealership done an excellent job at working with me who is a first time buyer. They done a great job at helping me find what I want for a great p This dealership done an excellent job at working with me who is a first time buyer. They done a great job at helping me find what I want for a great price. The employees were also really friendly and helpful. More

Not a good experience There was no follow-up after purchasing the car. No one called, emailed or texted to see if we were satisfied with the purchase or if there were any i There was no follow-up after purchasing the car. No one called, emailed or texted to see if we were satisfied with the purchase or if there were any issues with the car. We purchase a 2014 Escape in 2016. Twice, after making an appointment for oil changes, we still had to wait over an hour. Quick Lane is NOT quick. When not making an appointment ahead of time, we waited 90 minutes. More

Awesome They were Awesome on time with my appointment and I was out of there within an hour! Very kind and courteous! They let me know what was done and what They were Awesome on time with my appointment and I was out of there within an hour! Very kind and courteous! They let me know what was done and what needed to be done with out pressure me into it! I'm very Grateful! Charley was Excellent! More

Oil change Great. Customer service . It’s was in a timely matter For what was. Needed. Done with my Ford Focus. I definitely be coming back for all my service n Great. Customer service . It’s was in a timely matter For what was. Needed. Done with my Ford Focus. I definitely be coming back for all my service needs More

No pressure Glenn Ford And Jeremy went above and beyond to get me a monthly payment that worked in my budget. Everyone was friendly and very attentive. Glenn Ford And Jeremy went above and beyond to get me a monthly payment that worked in my budget. Everyone was friendly and very attentive. More

Very quick oil change Service guy said it would be about an hour...it took 20 minutes!! Barely had enough time to finish off my burger and fries. Very nice!! Service guy said it would be about an hour...it took 20 minutes!! Barely had enough time to finish off my burger and fries. Very nice!! More

Purchased new truck May 2019 These boys made the purchase of our new truck extremely easy. We picked out a truck, ran our credit, filled out some paperwork and drove off....easy. These boys made the purchase of our new truck extremely easy. We picked out a truck, ran our credit, filled out some paperwork and drove off....easy. They even filled the gas tank and ran it through the wash! I would highly recommend this team and this dealership......we drove over an hour to deal with them specifically and the service department is top notch too. They are an excellent and honest team! More