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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,321 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,321 reviews

February 19, 2025

Service rep was very courteous with consistent communication and went out of his way to make sure I was not convenient in any way More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 20, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback, Patrick! We're thrilled to hear our service rep made your experience so positive. Providing courteous and attentive service is our priority, and it’s great to know we hit the mark. Your support means a lot to us!

February 19, 2025

Thorough assessment of vehicle, kind staff, efficient correction to issues identified. grateful for the time and energy Wes and team put into my car! More

by darylgrassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Feb 20, 2025 -

Pinnacle Nissan responded

Thanks, Daryl! We’re thrilled to hear you had a great experience with Wes and the team. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again!

February 19, 2025

Service department very attentive and professional. Your new car sales department also very attentive and professional. More

by flneeley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with both our service and sales departments. Your satisfaction is our priority, and we look forward to assisting you again in the future!

February 19, 2025

He was a very nice person and gave me all the necessary instructions and performed the services well. Thank you. More

by POUREMAD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear about your positive experience! Our team takes pride in providing clear instructions and excellent service. Thank you for your kind words and for taking the time to share your feedback!

Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that the service was performed well. We truly appreciate your feedback and look forward to serving you again!

February 18, 2025

Wes does a awesome job thanks a lot For all you do for us and our car More

by MLEATON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're glad to hear that Wes took great care of you and your car. We appreciate your trust and look forward to helping you again in the future!

February 18, 2025

Terrific customer service. Your service representative Westin did a great job and was very communicative More

by TLFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin in service
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Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're so glad to hear that Westin provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

Great service little long with a car they had problems with it but that's understandable it happens five stars still More

by MARKIEMARK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We appreciate your understanding regarding the car issues and are glad to hear you felt well taken care of. Your support means a lot to us, and we're here to ensure your next experience is even smoother!

February 18, 2025

Responsive, fast service, and polite. Eddie got me in and out and was a pleasure. More

by SALDEMURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Eddie. Our team always strives to provide efficient and friendly service. Looking forward to seeing you again soon!

February 18, 2025

Never received print out of car's condition after oil and filter service with topping off fluids and tire rotation. Also, car was not washed when it was requested. More

by Ruth Aiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 19, 2025 -

Pinnacle Nissan responded

We understand how important these details are, and we will make sure to address this going forward. We strive to meet our customers' expectations. If you'd like to discuss this further or if there’s anything else we can do to assist, please don’t hesitate to contact Anna Algiene, our Service Director, at 480-339-7780.

February 17, 2025

Very prompt and courteous service. The wait time was within the estimated time provided and the car wash was the best! More

by JELLY.BELLIDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Feb 18, 2025 -

Pinnacle Nissan responded

Thank yoU! We’re thrilled to hear you had a great experience with our service. Our team works hard to ensure promptness and quality, and it’s wonderful to know you loved the car wash. We appreciate your support and look forward to serving you again!

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