Pinnacle Nissan

I leased a new car from them yesterday. This is my fifth new car purchase and I have to say this was the absolute best buying experience I have ever had. The salesman Michael Turcotte was wonderful. He was new car purchase and I have to say this was the absolute best buying experience I have ever had. The salesman Michael Turcotte was wonderful. He was knowledgeable, efficient and friendly. He even helped wash/detail my car so I could get my car faster. The finance manager Tommy Helms did a great job of giving me the deal I needed without the back and forth negotiations. They didn't play any games took great care of me. I was incredibly pleased with my experience at this dealership. I will definitely be back! More

Doug has been a great service representative. Over the years he has always made sure that we recieve the best service on our Nissan automobiles - we have three of them (down form four). From scheduled ma years he has always made sure that we recieve the best service on our Nissan automobiles - we have three of them (down form four). From scheduled maintenance to unexpected issues, Doug always gets us scheduled, gets us in and out on time. More

The staff at Pinnacle Nissan were so helpful and wonderful. They answered all my questions, they helped get me the best deal and made my car buying experience great. If your looking for a new or use wonderful. They answered all my questions, they helped get me the best deal and made my car buying experience great. If your looking for a new or used car go see them. When you go ask to work with Eric Runyon or Wayne Johnson in sales and in finance ask for Christopher Gamboa Or Gerry Truax. All were very knowledgeable and great to work with. Im very happy with my new car. When I buy my next car I'm definitly going back there. More

Doug Barsell is the reason that I service my car at Pinnacle Nissan. He is the most professional, patient, caring and organized, service advisor, that I have worked with at any dealership. He calls you Pinnacle Nissan. He is the most professional, patient, caring and organized, service advisor, that I have worked with at any dealership. He calls you and gives you a progress report as the car is being worked on. Pinnacle Nissan needs more Doug Barsell's there. The only thing that I have issue with, is the pricing, that seems high to me. More

I had the privilege of purchasing a vehicle from Pinnacle Nissan on August 10, 2010. From my initial contact with Sales Professional Michael Wykoff, to my converstaion with General Manager Lyle Nick, to the Nissan on August 10, 2010. From my initial contact with Sales Professional Michael Wykoff, to my converstaion with General Manager Lyle Nick, to the completion of my purchase with Finance Manager Christopher Gamboa my experience was top notch. The staff at Pinnacle Nissan listened to my needs and understood what I was looking for to a "T". They were flexible, and worked with me to achieve exactly the optimal purchase experience I was hoping for. I will enjoy my Pinnacle Nissan vehicle for many years to come and highly recommend Pinnacle Nissan to anyone hoping for a great buying experience. More

I brought a car in and was VERY clear that it was going on a road trip. That I needed it checked from top to bottom, left to right. Got it home, and one of the tires was almost flat - a minor thing but so on a road trip. That I needed it checked from top to bottom, left to right. Got it home, and one of the tires was almost flat - a minor thing but something I expected them to look at. It's now on the "road trip" and the left front wheel well liner came flying off. Suspiciously right after being in the shop - did they forget to tighten something? I won't be going back there again. More

This is by far the worst experience of my life. I don't EVER want to go through a dealership again if they are like this. Everyone that my daughter and I dealt with were slimy liars!!! I cannot believe EVER want to go through a dealership again if they are like this. Everyone that my daughter and I dealt with were slimy liars!!! I cannot believe that people actually give Pinnacle Nissan good reviews!! What I find amazing is that after the treatment and promises that were made to us; we went back 2 months later to collect on the promise and the people involved were all gone... can we say "cover up?" ?! More

Both Michael and Cookie were a pleasure to work with. My only complaint would be that the process took too long. I was purchasing a leased vehicle. So there was no dealing and I was paying cash so there w only complaint would be that the process took too long. I was purchasing a leased vehicle. So there was no dealing and I was paying cash so there was no financing. The process still took 3 hours. More

This is my best recollection of a recent conversation I had with a Pinnacle Nissan Service Advisor, when I walked in to the service bay: Me: Hi there. I just bought a brand new Nissan 370Z. I'd like had with a Pinnacle Nissan Service Advisor, when I walked in to the service bay: Me: Hi there. I just bought a brand new Nissan 370Z. I'd like to change the in-cabin airfilter. The owners manual says to contact your Nissan dealer for further details. I'm looking for details. My understanding is it is located right behind the glove box, and is relatively easy to change. Advisor: I'd have to look into it, I don't know. I believe you are correct, it is easy to change, it is behind the glove box. Not sure if you have to remove some of the dash however, which may be more labor intensive. Me: Is there anyone here who knows about this, one of your technicians perhaps? I'd like to buy the part from you (I already spoke to the parts dept) but would like a little advice on popping it in myself. Advisor: I cannot tell you how to replace it yourself. However the cost to have us do it is $100. Me: Really? You will not tell me what is involved in changing it? Advisor: Yes, if I told you how to do it, what kind of service business would I have? Me: (jaw on floor) Really? Advisor: YES (looks directly at me). Me: walks out, speechless. Lesson I learned is if you are looking for a friendly service tech who is less focused on your dollar and more focused on you being a happy Nissan customer, don't ask for advice at Pinnacle. I subsequently called another dealer, found someone happy to tell me what to watch out for (5 min conversation) and then I changed the filter in about 10 min. As for what kind of service business Pinnacle might have, it will be zero business on my car(s). If I broke down in front of Pinnacle Nissan, I'd tow my car elsewhere. More

Very friendly and helpful Sales Consultant, Eric. We bought a Hybrid vehicle and he was very knowledgable about it. We had some questions about financing that Tommy and Laura were able to help us with. bought a Hybrid vehicle and he was very knowledgable about it. We had some questions about financing that Tommy and Laura were able to help us with. I had a moonroof installed in my new vehicle and am very happy with that and the service given by Doug in the service dept. I will be having my vehicle serviced at this Nissan dealership in the future, oil changes etc. More