Pinnacle Nissan

Everytime I have taken my Rogue in for service Noel Estrada has gone out of his way to ensure I have an outstanding experience. My last visit was for an oil change and inspection and I asked him about Estrada has gone out of his way to ensure I have an outstanding experience. My last visit was for an oil change and inspection and I asked him about getting the windows tinted. He said they could do it that morning in 4 hours. The job was completed in a couple of hours with outstanding quality, the windows appears as if the glass was tinted instead a film being applied for tinting. The new coffee maker is Starbuck's and is excellent coffee. The entire staff has always treated like a king. I even had shoes shined (and they really needed it) on this trip. I am a disabled Vietnam Vet and highly recommend this dealership to everyone!! More

I cna honestly say I have had a better experience on the service side than sales. Everything from my service experience was just smooth as silk. Noel warmly welcomed me, the staff in the waiting area was ve service side than sales. Everything from my service experience was just smooth as silk. Noel warmly welcomed me, the staff in the waiting area was very friendly, and cashier waited patiently for me to finish my phone call before paying. The only thing I'd really like to see - and its minor - is the prepackaged half & half for coffee instead of the powder. More

My car engine smelled like something rubber was burning so I stopped by the service department to check it out. I did not call for an appointment and was glad to be warmly greeted by several service advi so I stopped by the service department to check it out. I did not call for an appointment and was glad to be warmly greeted by several service advisors. I explained the problem to Noel and he agreed that something did smell like burning rubber under the hood. In just a few moments he had my car history available and off went my car to the service area. By the time I had tried to walk next door for some lunch he was calling to let me know what the mechanic had found. It was a simple problem...a plastic bag had been sucked into the engine, stuck to some part the engine(girl speaking here) and that was the cause of the burnt smell. He told me to go ahead and get some lunch and that my car was headed for the car wash. When I got back, Noel again explained what had happened, advised that a 28 point inspection turned up no other concerns, reminded me that the next service was due at 60k miles and sent me on my way! All of this occured right in the middle of a busy work day...and you know how a car problem can total the day of a sales rep. I am so grateful to know that my dealership wants to take care of any problem large or small in a professional, friendly and competent manner! Thank you to the great team at Pinnacle...and Noel and his mechanic for saving the day! More

When I bought my new 2009 370Z I have to admit I wanted the convenience of making the deal with one of the Nissan dealerships much closer to me than Pinnacle. I live in Mesa, not far from Earnhardt and fre the convenience of making the deal with one of the Nissan dealerships much closer to me than Pinnacle. I live in Mesa, not far from Earnhardt and frequently drive right past Riverview on my work commute. The only dealer in the state with an inventory of the new Zs big enough to have the exact one I wanted was Pinnacle. Since the cost of a maintenance contract was very reasonable I've been having routine maintenance for this car scheduled by Noel Estrada and I've quickly become very comfortable with him. He is professional, knowledgable and personable. I'm amazed how well he has cooperated with my personal and professional schedule to make the effort of the drive as convenient as possible. I would recommend others request Noel as thier personal Service Rep. More

I came in today for a scheduled oil change and for some other small concerns. Noel Estrada listened to all of my questions and concerns and addressed each one. He was helpful, courteous and efficient which other small concerns. Noel Estrada listened to all of my questions and concerns and addressed each one. He was helpful, courteous and efficient which put me at ease for the time I spent there. As a repeat customer I highly recommend the professional services of Noel Estrada and the Pinnacle Nissan staff. More

Noel Estrada provides the best service of any service providers that I've had the opportunity to work with. He provides good honest service and does what it takes to make sure the customer is satisfied! providers that I've had the opportunity to work with. He provides good honest service and does what it takes to make sure the customer is satisfied! We don't know what we'd do with out Noel! He keeps are cars running! More

Our Service Advisor Noel Estrada is the BEST! We drive accross town to work with Noel! He is always honest and provides the best customer service each and every time. The service he and his staff provide accross town to work with Noel! He is always honest and provides the best customer service each and every time. The service he and his staff provides is always the best quality service and because of that my family always knows we can trust his recommendations when it comes to the service on our cars. It's pretty amazing when our cars are not Nissans, but we still take them to this location to be serviced because of Noel and his team! More

I was impressed that there was little to no wait time. I brought my car in to be serviced, signed in for a shuttle service back to work and waited maybe 3 minutes. Overall really good experience. I would brought my car in to be serviced, signed in for a shuttle service back to work and waited maybe 3 minutes. Overall really good experience. I would recommend them going above the promised time of call of completion since he told me a time and I waited for the call an hour later than the promised time. That makes your customer anxious like there is a real problem and the trust and faith in good service goes down. More

I inquired about leasing a Nissan Rogue on the internet. Within a half an hour, I received a call from the sales manager at the dealership. He listened to my needs and made an appointment for me to come in Within a half an hour, I received a call from the sales manager at the dealership. He listened to my needs and made an appointment for me to come in and see/test drive the vehicle that same day. He also told me about the incentives going on (which later got me a free ipad!). Upon arrival to the dealership, I was introduced to Michael Wykoff, who immediately got me excited about the Rogue. He listened to what I wanted in a vehicle as far as options and price, and got the vehicle for me to test drive. During the drive, Michael gave a very detailed description of all aspects of the vehicle. After coming from a different dealership where a sales person could not tell me ANYTHING about a different vehicle, this was a pleasant surprise. He went over everything from the engine, safety features, audio, etc. and I felt ready to lease the vehicle by the time we got back to the dealership. Nick helped me get to a price that met my budget needs, and the General Manager, Tory Walton, also came and met me to make sure my entire experience was exceptional. Overall, I would recommend this dealership for multiple reasons: they listened to what I wanted in a vehicle, took my pricing into consideration (and didn't try to sell me a vehicle I couldn't afford), were incredibly knowledgeable in all aspects of the vehicle, and made me feel like a valued customer. I would recommend Pinnacle Nissan to anyone in the market looking for a new car. More

I wanted to trade in a new motorcycle. I felf Gabe worked hard to get me a fail price on the motorcycle as well as a good price on the new Xterra I purchased. Gabe was very patient, informative and friendly. hard to get me a fail price on the motorcycle as well as a good price on the new Xterra I purchased. Gabe was very patient, informative and friendly. The financing lady was brand new and whe did a good job also. More