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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,312 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,312 reviews

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
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Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, thank you for the high star rating!

Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Report | Print
Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Your staff was friendly, informative, timely and no surprises. All my needs were met and I’ll be back. More

by Harmsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
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Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your experience positive and seamless. We look forward to welcoming you back soon!

Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

I appreciated how hard they worked to make me a great deal, thanks to Moses! More

by jamiewelther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
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Apr 21, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Moses provided you with a great deal. Our team is dedicated to working hard for our customers, and your feedback means a lot. Looking forward to serving you again!

Apr 23, 2025 -

Pinnacle Nissan responded

Jamiewelther, thank you so much for the positive review!

April 16, 2025

I bought my Pathfinder in the beginning of February this year. Stephen Sanchez offered me the Mechanical Protection Plan worth $2,153. He said I can change my mind and I did after a couple of days. He promi More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Sanchez
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Apr 21, 2025 -

Pinnacle Nissan responded

We understand how important it is for every part of the purchase process to be handled with care, especially when it comes to add-ons like protection plans. It’s clear that you’ve been trying to get this resolved for some time, and we appreciate your patience. We want to make sure your concerns are addressed properly. Please reach out to Anna Algiene at 480-339-7780 so she can look into this further.

April 15, 2025

Dealership is thorough and timely in its service. Even washed my car for me before turning it to me More

by TREBORKAIDUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We always aim to go the extra mile, and we're glad you noticed! Looking forward to serving you again soon.

April 12, 2025

I had trouble with a faulty oil filter that required 2 extra trips to the dealership because oil was leaking onto my garage floor Jordan worked hard to get the problem resolved and I appreciate his effort More

by STEVEWALLACEHOMES
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Jordan went above and beyond to resolve your oil filter issue. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need anything else, we're here to help!

April 12, 2025

Service was good. We came 30 mins early on our schedule but we were accomodated.. Fast service. More

by JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad to hear you were accommodated and enjoyed our fast service. We always strive to make every visit a great experience. Looking forward to seeing you again soon!

April 10, 2025

Service advisor is Attentive and responsive, the service was quick and efficient. Will come back More

by Drive N Go Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie service
Report | Print
Apr 11, 2025 -

Pinnacle Nissan responded

Thank you for the great feedback! We're glad to hear that our service advisor was attentive and responsive, and that your service experience was quick and efficient. We look forward to welcoming you back next time!

April 10, 2025

Very knowledgeable and very professional. Answered all my questions. Add the buying process most comfortable More

by STEVE770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith
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Apr 11, 2025 -

Pinnacle Nissan responded

Thank you for the great feedback! We're so glad to hear that our team was able to provide you with knowledgeable, professional service and made the buying process comfortable. We appreciate your business and look forward to assisting you again in the future!

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