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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,492 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,492 reviews

November 01, 2025

Just a routine oil change, tire rotation. Everything was handled well and was on time. More

by Mickeystern1
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Nov 06, 2025 -

Pinnacle Nissan responded

We are grateful for taking the time to share your experience with your routine service visit. It's wonderful to hear that your oil change and tire rotation were handled smoothly and completed on schedule. We understand how important it is to keep your vehicle maintenance simple and efficient, and we're pleased that our team met your expectations. Your feedback helps us continue providing reliable service that fits into your busy schedule.

October 31, 2025

Awesome Fixed on time and give updates of vehicle status and recommendations Well done and good service More

by emanjaresreybuenan
Recommend Dealer
Yes
Employees Worked With
Darren
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Nov 05, 2025 -

Pinnacle Nissan responded

Your positive experience means everything to us! We are thrilled to hear that your vehicle was serviced promptly and that our team kept you informed throughout the process. Providing timely updates and helpful recommendations is something we take pride in at Pinnacle Nissan. Thank you for recognizing our commitment to delivering excellent service - your feedback truly makes our day!

October 30, 2025

I only get my vehicles fixed here. The service is amazing made me a very long time customer. Billy is the very best. More

by Irisha.walker2
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 04, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear that you choose us for all your vehicle service needs. Your loyalty as a long-time customer means everything to us, and we are honored that you find our service so outstanding. It brings us great joy to know that our team has consistently provided you with the exceptional care that keeps you coming back to Pinnacle Nissan. We truly appreciate customers like you who trust us with their vehicles time and time again.

October 30, 2025

Wonderful, honest, knowledgeable, personable. Billie is very kind, he has made me a loyal customer. More

by Irisha.walker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie F.
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Nov 04, 2025 -

Pinnacle Nissan responded

We are overjoyed to hear about your positive experience with us. Your kind words about receiving wonderful and honest service mean so much to our team. We truly appreciate you recognizing the knowledgeable and personable approach that makes each customer interaction special. It brings us great joy to know that the kindness you experienced has earned your loyalty. Thank you for taking the time to share your feedback - customers like you make what we do at Pinnacle Nissan so rewarding.

October 29, 2025

Amazing customer service, they are very nice I appreciate Isaac for helping me. It has been easy More

by trespringfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Oct 30, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our customer service team. Your feedback about receiving such helpful and friendly assistance truly means the world to us. It brings us great joy to know that your experience was smooth and straightforward from start to finish.

October 28, 2025

Good service, attendant was helpful and service was completed in a fast time.Also very nice attendant in waiting room. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our team members to be helpful and that we were able to complete your service efficiently. It means a great deal to know that both our service staff and waiting room attendant provided you with excellent care.

October 28, 2025

Wes was above OUTSTANDING! !! Polite, knowledgeable, went out of his way to help us in more way than one and would LOVE to have Wes anytime in the future! More

by RCNETTUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us at Pinnacle Nissan. We are utterly delighted to hear that your team member provided such exceptional service that went above and beyond your expectations.

October 28, 2025

Understood my vehicles problem and appears to have corrected the issue. Your representative was easy to communicate with and friendly. More

by Elgatodelsol4$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to understand your vehicle's concern and provide what appears to be an effective solution. It means a great deal to know that you found our representative easy to work with and approachable throughout the process.

October 26, 2025

Very nice service person Eddie was very accessible, pleasant and helpful. He explained my services clearly. More

by HOS829
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 27, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you received excellent service and that our team member was so accessible and helpful throughout your visit. It's wonderful to know that the services were explained clearly and that you found the overall experience pleasant.

October 26, 2025

Great inventory and sale prices. The finance process was quick and easy. The GM called me to follow-up on online appointment and was able to introduce himself once I arrived. More

by lcluna15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our vehicle selection impressive and our pricing competitive. It's wonderful that the financing process went smoothly for you and that our GM was able to personally connect with you from your initial online inquiry through your visit to our dealership.

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