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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,662 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,662 reviews

May 29, 2026

Everything went as expected. Sales guy was very good and honest. Didn't try to oversell us and gave us the time we needed. More

by JMCVEAN
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
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Jun 02, 2026 -

Pinnacle Nissan responded

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that everything went as expected and that our sales team provided you with the honest, patient service you deserved. Your recognition of our team's approach means a great deal to us at Pinnacle Nissan. We're committed to creating authentic connections with our customers and ensuring you have the time and information needed to make the right decision. Thank you for choosing us and for taking the time to share your experience.

May 28, 2026

Spotty, bought a certified used vehicle and it turns out the certification was not completed do I have to come back, paperwork not complete and signing documents 4 days post purchase, documents not emailed More

by KATHRYNGUNSTEN
Recommend Dealer
No
Employees Worked With
Several people now
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Jun 02, 2026 -

Pinnacle Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding your certified used vehicle purchase and documentation process. We understand the importance of ensuring all certification requirements are properly completed and that all paperwork is provided accurately and in a timely manner. We would like to work toward a solution and ensure everything related to your vehicle certification and documentation is properly completed. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or Tlee04@vtaig.com.

May 17, 2026

The whole experience was great. One of the finace guys was kinda a d!xx. From my experience, I would reccomend this dealership. More

by stoic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Pinnacle Nissan responded

We are happy to hear that your overall experience was great and that you would recommend Pinnacle Nissan to others. Your positive feedback about the dealership means a lot to us. We understand that every interaction matters in creating the best possible experience for our customers. Thank you for taking the time to share your thoughts and for choosing us for your automotive needs.

May 08, 2026

Great place to buy a car. Everyone is super accommodating. Mark V. Sold me my car and he was amazing from start to finish. Did not xx me. Love my new car. More

by LUELLA1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Van Dormolen
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May 20, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your wonderful experience with us! It's fantastic to know that our team was so accommodating throughout your car buying journey. We're especially pleased that your sales representative provided such excellent service from beginning to end and made the process smooth for you. Your satisfaction with your new vehicle truly makes our day. Thank you for choosing Pinnacle Nissan and for taking the time to share your positive experience!

May 08, 2026

Jonathan was a great salesman and a gentleman to work with. He was very patient and polite. He was able to find exactly what I was looking for More

by MORDUNOVALDEZ
Recommend Dealer
Yes
Employees Worked With
Jonathon
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May 19, 2026 -

Pinnacle Nissan responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that Jonathan provided you with such exceptional service as your salesman. We're pleased that his patient and polite approach made your visit comfortable and that he was successful in locating exactly what you needed. Your kind words about his professionalism and gentlemanly conduct truly mean a lot to us. Thank you for choosing Pinnacle Nissan and for taking the time to share your positive feedback.

May 06, 2026

They are quick to sell you a vehicle but after you leave they’ll never check on you or care to continue to help. I tried calling my sales guy Charles but nothing no call back. He just rushes me off the phon More

by Rw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles- sales
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May 19, 2026 -

Pinnacle Nissan responded

We are disappointed to hear about your recent experience as this is not the level of customer service we strive to maintain. We understand the importance of continued communication and support after the purchase process is complete. We would appreciate the opportunity to speak with you to gather additional information and better understand your concerns. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or Tlee04@vtaig.com at your earliest convenience.

May 05, 2026

I had a very mixed experience at Pinnacle Nissan. My salesman, Carson, was outstanding, easily one of the best salespeople I’ve ever worked with. He made the car-buying process smooth and enjoyable, More

by brentcanchola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carson Bean, Ahmad Aldasouqi
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May 05, 2026

Actually a relatively positive experience all things considered. A lot of time spent on the deal and a waste of time to the point I had to walk away before receiving the ideal offer, but the fact we wer More

by jseverjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with us! We understand that finding the right deal can take time, and we appreciate your patience throughout the process. It's wonderful to know that despite the extended negotiations, we were able to reach an agreement that worked for you. Your persistence in working with us to find the ideal offer shows great commitment, and we're grateful that you felt the final outcome was worth the investment of time. Thank you for choosing Pinnacle Nissan and for sharing your experience with others.

May 02, 2026

3rd purchase from this dealership That's why I came back Excellent sale team at this dealership More

by susanfnichols
Recommend Dealer
Yes
Employees Worked With
Blaine
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May 07, 2026 -

Pinnacle Nissan responded

We are delighted to hear about your continued trust in our team. Having you return for your third vehicle purchase truly means the world to us and shows the strong relationship we've built together. Your positive feedback about our sales team reflects their dedication to providing outstanding service to every customer. We appreciate your loyalty and look forward to serving you again in the future at Pinnacle Nissan.

May 02, 2026

Excellent service business friendly very cordial and very helpful towards customer service and respectful team More

by Reedleorn113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about our friendly and cordial approach mean so much to us. It's fantastic to know that our staff provided you with helpful and respectful service throughout your visit. We truly value customers like you who take the time to share their positive experiences. Your feedback motivates our entire team at Pinnacle Nissan to continue delivering the excellent service you experienced.

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