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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,664 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,664 reviews

September 04, 2025

Took my BMW in for an oil change. Immediately drove back. The plastic cover re0laced with broken clips was rubbing on my tire. Smelled like burned rubber. Also my light tan leather i More

by DEBBIE_ALMEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
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Sep 11, 2025 -

Pinnacle Nissan responded

We are concerned to hear about the issues you described with your BMW after your visit. While our team follows strict procedures to ensure vehicles are returned in excellent condition, we understand how upsetting it can be to notice any unexpected issues. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780.

September 03, 2025

I've been coming to this location for a few years now and have never had a problem with service or sales. Great people and knowledgeable. Billy was fantastic as a service advisor. More

by Bsebll05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Sep 16, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! It means so much to hear that you have consistently received excellent service and sales support over the years. We truly value your loyalty and trust in choosing us for your automotive needs.

August 30, 2025

Convenient location. Car completed on time. Courteous staff. Didn't waste time during pick up. More

by NJ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Sep 16, 2025 -

Pinnacle Nissan responded

We are excited to hear about your positive experience with us! It's wonderful to know that our convenient location worked well for you and that we were able to complete your car service on schedule. We're pleased that our team provided courteous service and made your pickup process quick and efficient. Your feedback about our staff and timely service means a great deal to us.

August 29, 2025

Amazing customer service. Billy helps us understand what’s needed and how to keep our cars on the road. More

by jarrodmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ferreri
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Sep 16, 2025 -

Pinnacle Nissan responded

We are pleased to hear about your positive experience with our team. Your feedback about receiving exceptional customer service means a great deal to us. We understand how important it is to have knowledgeable staff who can clearly explain what your vehicle needs and provide guidance on proper maintenance.

August 28, 2025

Thorough inspections, friendly and knowledgeable staff, decent waiting room, trustworthy repairs and maintenance. Travel over 20 miles to come here. More

by PEN3333
Recommend Dealer
Yes
Employees Worked With
William ferreri
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Aug 28, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with Pinnacle Nissan. We are thrilled to hear that our team provided you with comprehensive inspections and knowledgeable service. It means so much to us that you find our staff friendly and our facility comfortable during your visits.

August 26, 2025

Very helpful, answered my questions. Was patient with me and my lack of knowledge about cars. More

by ajveldman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Aug 27, 2025 -

Pinnacle Nissan responded

Thank you for your review! We are delighted to hear that our team was able to provide you with the assistance you needed and took the time to patiently address all your questions. It means so much to us at Pinnacle Nissan when we can help customers feel comfortable and informed, regardless of their automotive experience level. Your feedback about our helpful and patient approach truly brightens our day. We appreciate you choosing us and look forward to continuing to support you with any future automotive needs.

August 25, 2025

Great on time appointments, great service technician, great professionals, best service center, great communication, a 10 rating. More

by RCARILLO808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Von Hatten
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Aug 28, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team consistently delivered excellent service from your timely appointments to our skilled technicians. Your recognition of our professionals and communication efforts truly means the world to us. It brings us great joy to know that Pinnacle Nissan has earned your trust as your preferred service center.

August 24, 2025

Was very happy with the way we were greeted like guest without all the hype. The staff stayed comfortable distance away at first and let us look. Offering to answer any questions we may have. After we nar More

by gordonsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, graham, and bob
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Aug 28, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback about your visit to Pinnacle Nissan. We are thrilled to hear that our team made you feel welcomed as guests from the moment you arrived. It sounds like our staff found the right balance by giving you space to browse while staying available to help when needed.

August 24, 2025

The entire experience was so smooth and easy. Crystal was so accommodating and treated us like family. She listened to our concerns and never pushed us to do anything we couldn’t do. I definitely More

by MENDOZAMCKENZIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Pinnacle Nissan responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that everything went so smoothly and felt effortless for you. Crystal clearly made a meaningful impact by being so helpful and creating that welcoming, family-like atmosphere. We're proud that she took the time to truly listen to what you needed and respected your comfort level throughout the process.

August 23, 2025

Repeat customer. Didn’t let me know my car was done-it just sat outside. More

by JULIE.KNAPP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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