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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

August 13, 2025

The service team met my expectations and then some. I was highly satisfied with the level of service I recieved. More

by TGMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Sep 12, 2025 -

Pinnacle Nissan responded

We are pleased to hear that our service team exceeded what you were looking for. Your satisfaction means everything to us, and we are thrilled that you experienced such a high level of care during your visit. Thank you for taking the time to share your positive experience. We truly value customers like you and look forward to continuing to provide exceptional service in the future.

August 09, 2025

Crystal (sales rep) is a 5 star customer-focused gem. Her professionalism and patience is what kept our deal alive. Michael in finance is very knowledgeable and provides insight in a valuable way. More

by CORLEYP11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
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Sep 04, 2025 -

Pinnacle Nissan responded

Thank you immensely for sharing your wonderful experience with us. We are delighted to hear about the exceptional customer service you received throughout your visit. It's fantastic to know that your sales representative demonstrated such dedication and professionalism while working with you, and that her patient approach made all the difference in your experience. We're equally pleased that our finance team member provided you with valuable insights and expertise during the process. Your recognition of their knowledge and customer-focused approach means everything to us. We truly appreciate customers like you who take the time to acknowledge our team's hard work. Thank you for choosing Pinnacle Nissan for your automotive needs.

August 08, 2025

Outstanding prompt and professional serivce. Alan Yates was my service advisor, very personable and informative. Would recommend ! More

by Tygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Yates, Mike Rowe
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Sep 04, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your excellent experience with our prompt and professional service. It's wonderful to know that your service advisor provided you with such personable and informative assistance throughout your visit. Your recommendation means the world to us at Pinnacle Nissan. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with outstanding service in the future.

August 06, 2025

I had such a great experience purchasing my new Armada! The staff was wonderful! The process was smooth! I would refer anyone their way! More

by laceyaber
Recommend Dealer
Yes
Employees Worked With
Shaye , Tony Mancillas
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Sep 03, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your wonderful experience with your new Armada purchase! Your feedback about our staff and the smooth process means so much to us. We work hard to ensure every customer feels supported throughout their journey, and it sounds like we achieved that goal with you. Thank you for being willing to refer others our way - that trust and confidence you have in us is truly appreciated. We hope you love every mile in your new vehicle!

August 05, 2025

Hello you are all real good ! Pleased always’ This is my 4-5 car in a row with you and first electric car ‘ I love this car 23Nissan Ariya’ Thank you More

by Msreneec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes’ Joey
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Sep 03, 2025 -

Pinnacle Nissan responded

We are elated to hear about your wonderful experience with your new Ariya! It means so much to us that you have chosen Pinnacle Nissan for your 4th or 5th vehicle purchase - your continued trust in our team is truly valued. We are thrilled that you love your first electric car and that we could help you make this exciting transition. Your loyalty over the years demonstrates the strong relationship we strive to build with every customer, and we look forward to serving you for many more years to come.

August 03, 2025

I live in North Scottsdale. Truck needed AC charge.. Dans estimate @ Nissan $5600! My Extended warranty fixed it for half that @ another dealership because once pinnacle Nissa More

by CVDENIGRIS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan, Joey, Cameron
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Sep 03, 2025 -

Pinnacle Nissan responded

We are concerned to hear about your experience and understand your frustration. The experience you've described falls short of the straightforward service experience we strive to provide. We appreciate you taking the time to share your detailed feedback, as it helps us identify areas where we can improve our service processes and communication standards. To discuss this experience further, please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780.

August 01, 2025

Muy buen servicio y atención al cliente. Rápida respuesta a mis problemas con mi carro. More

by PALAFOX_111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Sep 03, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you received excellent service and customer attention. It means so much to us that we were able to quickly address the issues with your vehicle. Your satisfaction is our top priority, and we truly appreciate your confidence in our team. We look forward to continuing to serve you with the same level of care and efficiency in the future.

August 01, 2025

Crystal Ramires and Carson Clark are the good guys who i have met and worked. They stayed until nearly 10pm in the office to fullfil my case. Thank you More

by BAOGIAINVESTMENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Sep 03, 2025 -

Pinnacle Nissan responded

We deeply cherish your wonderful feedback about your experience with our team members. It means so much to know that you felt well taken care of throughout your visit. We are thrilled to hear that our staff went above and beyond, staying late into the evening to ensure everything was handled properly for you. Your recognition of their dedication and hard work truly makes our day. Thank you for taking the time to share your positive experience - it helps us continue to provide the exceptional service our customers deserve.

August 01, 2025

Short, sweet and out the door with my new pathfinder. Easy process and the sales associate was great. More

by SARA1D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Sep 03, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with your new Pathfinder! It's fantastic to know that the process was smooth and efficient for you. We're delighted that our sales team provided excellent service and made your visit enjoyable. Your feedback about the straightforward process means a great deal to us at Pinnacle Nissan. We hope you love driving your new vehicle and look forward to serving you again in the future.

July 30, 2025

I've been dealing with them for yrs. Bought my last vehicle with them and have it serviced there also. Nothing but good things to say about them. More

by JERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson and Wes Auer in service dept
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