Pinnacle Nissan

The service department broke during this visit and was replaced. It took 2.5 hours for an oil change and replacing two filters. This completely messed my whole day up. This is not efficient and I can’t replaced. It took 2.5 hours for an oil change and replacing two filters. This completely messed my whole day up. This is not efficient and I can’t waste my time like this in the future. $200 for an oil change and filters. Very expensive and over priced. More

Great customer service and always finding ways to give me discounts Good communication skills Always very friendly discounts Good communication skills Always very friendly More

Terrible Experience. Purchased a used certified 21 Nissan Altima SR that has problems within 3 months of purchase. The front brakes are shot, the right turn signal bulb b Purchased a used certified 21 Nissan Altima SR that has problems within 3 months of purchase. The front brakes are shot, the right turn signal bulb burned out, the driver side back door will not open, and a cigarette burn that was patched in the front driver seat pealed off so was covered up by the dealer or previous owner. Just went to service as I was told by my sale rep and the service dept tried to charge me for all repairs and even recommended an alignment! How a certified vehicle needs this kind of work is very questionable. I have called a few different times to speak with the GM, and each time I get told he is in a meeting. Spoke with Matt a sales manager, and still no help. Everyone wants to cover up the issue and not be accountable to help the customer and what was missed. More

Sales person Blaine and finance person Carson were very helpful, knowledgeable, listened, not pushing, cared about our needs. helpful, knowledgeable, listened, not pushing, cared about our needs. More

Got an oil change for secund time in that dealership. Professional and responsive. This was explained very well positively Lincon Estes the service advisor. Professional and responsive. This was explained very well positively Lincon Estes the service advisor. More

Our Service Advisor Lincoln Estes was outstanding. Very professional and responsive. The service work was completed in a timely manner. This was a very positive customer experience. Very professional and responsive. The service work was completed in a timely manner. This was a very positive customer experience. More

Got an oil change and then had a horrible oil leak. Had to go back in. Everything took a long time as well. Rude people as well. Had to go back in. Everything took a long time as well. Rude people as well. More

Great experience, greeted right away, friendly - easiest car buying experience ever thanks to the team at Pinnacle! car buying experience ever thanks to the team at Pinnacle! More

I bought car from pinnacle and tire had nail. Pinnacle service department ill advised to replace tire having nail. The Car has completed only 18000 miles. Pinnacle service department was trying t Pinnacle service department ill advised to replace tire having nail. The Car has completed only 18000 miles. Pinnacle service department was trying to convince to replace all tires. It is extremely bad that pinnacle stole money to replace tire. I hereby request to give my money back. Staff especially manager was rude. More

My service man Isaac Romos was great! He explained everything very well! He answered all my questions and was very helpful!! He explained everything very well! He answered all my questions and was very helpful!! More