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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,348 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,348 reviews

December 29, 2024

Good location friendly people clean restrooms acomadating hours I think there was an American flag flying, if not they should install one More

by JTAPHAUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan the service advisor
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Dec 30, 2024 -

Pinnacle Nissan responded

We're glad to hear that you had a positive experience with our friendly team and clean facilities. We truly appreciate your feedback and look forward to serving you again in the future!

December 29, 2024

Very helpful and shown concern of my car issue. Never felt I was being pushed in adding on other work. More

by SRLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

We’re glad to hear that our team was helpful and attentive to your car issue without any pressure to add on extra services. We truly value your trust and appreciate your feedback!

December 29, 2024

Service was excellent went above and beyond had it done quickly he was great thanks More

by BCIOFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

We’re so glad to hear that you had an excellent experience and that our team went above and beyond to get your service done quickly. We truly appreciate your feedback and are happy to have provided you with great service!

December 29, 2024

I am happy with our new / used certified Nissan, Jonathan was absolutely amazing & patient, Jonathan went above and beyond to satisfy our needs, thank you Pinnacle Nissan. More

by damien-guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 30, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that you're happy with your new/used certified Nissan. Jonathan is truly dedicated to providing exceptional service, and we're so glad he went above and beyond to meet your needs. We appreciate your feedback and thank you for choosing Pinnacle Nissan!

December 29, 2024

Dan was very kind, courteous, and professional; he informed me well about everything that was done to my car in the service, and tried to have it all finished as soon as possible More

by nzdrnja22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Thomas
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Dan. Our team strives to provide top-notch service, and it's great to know that his professionalism made a difference for you. We appreciate your support and look forward to serving you again!

December 29, 2024

Tried to pick the car up after hours. Paid the money, went to pick up but the car won’t start. Needed my car and was told it was fixed. Eddie was great but cars just not working when I wa More

by DERRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
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Jan 02, 2025 -

Pinnacle Nissan responded

We understand how frustrating it must have been to expect a fully functional vehicle after being told it was fixed, only to find that it wouldn’t start. Eddie certainly strives to provide great service, and we regret that the vehicle did not meet your expectations. We want to make sure your car is properly taken care of, so please feel free to reach out to us at 480-339-7780 for immediate assistance and to discuss how we can resolve this matter for you.

December 28, 2024

Billy went the extra mile to ensure we received new parts under our extended warranty with an outside provider. More

by Rfisher3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 30, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Billy! Going the extra mile for our customers is what we strive for, and it’s great to know he made a difference for you. Thank you for your kind words and support!

December 28, 2024

Good service. always helpful and make u feel valued as a customer Would recommend to others. More

by SDORSEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience and felt valued. Your recommendation means a lot to us. We’re here to help anytime you need!

December 27, 2024

Eddie has been an incredible help, a wealth of knowledge with amazing kindness and attentive service. When I had a surprise need of new rear brakes, he allowed me to walk back into the service bay, where th More

by AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

Amanda, thank you for your fantastic review! We're thrilled to hear about your positive experience with Eddie. Our team always strives to provide attentive service and clear communication. Your satisfaction means the world to us, and we look forward to keeping your Nissan Pathfinder in top shape!

December 27, 2024

The service rep Wes was polite and professional. He presented a list of follow up items that needed attention. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Marc! We're thrilled to hear that Wes provided you with excellent service. Our team strives to be both professional and helpful, and it’s wonderful to know we hit the mark. Looking forward to serving you again!

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