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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,347 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,347 reviews

December 15, 2024

Excellent communication from our service team leader. Description of the issues and work solutions were clear and thorough. More

by Dazorsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We’re glad to hear you found our service team leader’s communication clear and thorough. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

December 15, 2024

Eddie, at the service department is an excellent individual in customer service and cares about my vehicle and ensuring that it's 100%. More

by JOANNA0801.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks, Joanna! We're thrilled to hear Eddie made such a positive impact on your experience. Our team takes pride in providing top-notch service, and it's great to know your vehicle is in good hands. We appreciate your feedback!

December 13, 2024

I always have a great experience and feel taken care of. I also feel like I am given great advice since I don’t know much about car maintenance. More

by cassandra.wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you, and have a fantastic day!

December 13, 2024

Got the work completed in a reasonable amount of time. The waiting room is comfortable and has several amenities. More

by PLV gal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

so far i feel satisfied with the nissan and the service is good with a nice agent More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Great, fast, helpful customer service & very nice professional 😊 advisor to the technicians … they were all a great team !! Thanks 😊 guys 👍🏾👍🏾👍🏾😁 More

by HOTCOCO_575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for the great review!

December 13, 2024

Always friendly and takes care of my car needs! Thank you for the helpful service! More

by CELTICIZZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Van Hatten
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 12, 2024

This dealership knows their product well, is able to respect their customers, is helpful with the customer needs and is very caring More

by john cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerren Harrison
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Dec 13, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, John! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we’re here to help whenever you need. Looking forward to serving you again!

December 11, 2024

Courteous and professional service. .that gave me a sense of security knowing my car was repaired properly and safe to drive, More

by AWATT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department kept me informed of what needed to be done with an easy to understand description.
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Dec 12, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you felt secure and satisfied with our service. Your trust means a lot to us, and we’re here to keep your vehicle safe and sound!

December 11, 2024

Wes was again so helpful. Good service. Purchased new tires and very. happy. Thanks Wes More

by RACHELBLOOM1106
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wes in service dept.
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Dec 12, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Rachel! We’re thrilled to hear that Wes provided you with excellent service and that you're happy with your new tires. Your satisfaction means a lot to us!

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