Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,347 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,347 reviews

December 11, 2024

Nice job and fast,affordable ,friendly person who is involved in my mechanic car problem, offering my the right solution and at the end a bottle of water plus some candy. More

by VALYBUCURESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Pinnacle Nissan responded

Thanks! We’re glad to hear you had a great experience with our team. Providing quick, friendly service is our priority, and we love adding a little extra to make your day better. We appreciate your support!

December 11, 2024

Pinnacle is an efficient and professional dealership. Workmanship is high priority along with listening to its customers. Very positive impression with me! More

by RSVIR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in delivering quality service and listening to our customers. Your positive feedback means a lot and motivates us to keep up the great work!

December 11, 2024

Good for service,but prices are higher than outside repair shops ,so reduce the labor charges on car repairs More

by surya99.yerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Pinnacle Nissan responded

We understand that pricing is an important consideration, and we strive to provide the best value by offering top-quality service and expertise. That said, we always welcome the opportunity to discuss how we can meet your needs more effectively. If you'd like to discuss the pricing further, please feel free to reach out to Anna Algiene at 480-339-7780.

December 10, 2024

Always friendly and professional whenever I bring in my vehicles for service. Always willing to word to your schedule. More

by P_CONFORTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike turcotte
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're glad to hear that our team is meeting your expectations with friendly and professional service. We appreciate your support and look forward to assisting you again in the future!

December 10, 2024

Great service, great people I'm always confident that my vehicle leaves there in the best condition possibl More

by crywh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you’re happy with our service and team. Your confidence in us means a lot, and we’ll keep working hard to ensure your vehicle is always in top shape!

December 10, 2024

This dealership has great customer service and provide good quality of work. I look forward to my next visit. More

by mc164626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. We pride ourselves on customer service and quality work, so your feedback means a lot. We can’t wait to welcome you back for your next visit!

December 10, 2024

Eddie Fernandez is terrific. Great follow through and communication skills. He must take good notes or he has an outstanding memory. More

by tommybob65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, not overwhelmed by the sales dept.
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks, Tommy! We're thrilled to hear you had a great experience with Eddie. His dedication to follow-through and communication truly sets him apart. We appreciate your feedback and are glad our team made a positive impression!

December 10, 2024

The service department offered excellent support and service. Wes Auer kept me informed of all service details and provided great collaboration and communication skills. Look forward to returning in th More

by SCOTT.D.SPANGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Scott, we’re thrilled to hear about your positive experience! Wes truly exemplifies our commitment to excellent service and communication. We look forward to welcoming you back and providing the same level of support in the future. Thank you for your kind words!

December 10, 2024

Service was great- fixed correctly the first time. Eddie Fernandez was the Service Advisor and he was very helpful. More

by NANCYTVOGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Nancy! We're thrilled to hear that Eddie provided you with great service and got everything fixed right the first time. Your satisfaction is our priority, and we appreciate your feedback!

December 10, 2024

Booked my first oil change with pinnacle Nissan. They got me in the same day. Oil change was quick and easy. Thanks More

by KROGERS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Dec 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience with your oil change! Our team works hard to provide quick and easy service. Thanks for choosing Pinnacle Nissan, and we look forward to seeing you again!

1
...
35
36
37
...
135