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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,347 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,347 reviews

December 10, 2024

Underpromise and over deliver sums it up for me! Communication was excellent and vehicle was ready before time promised! Couldn’t be more happy! More

by MD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to exceed expectations, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

December 10, 2024

Eddie was amazing! Clear, concise and attentive with my vehicle needs. You're amazing Eddie! More

by GMK850195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ediie. Service Dept.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your great experience with Eddie. Our team strives to provide top-notch service, and it's fantastic to know that Eddie met your vehicle needs so well. We appreciate your support!

December 10, 2024

Everyone & everything went great Can i get a vacuuming next time im in? Thanks Again More

by SEXTONKIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. We’ll make sure to note your request for vacuuming for your next visit. Looking forward to seeing you again soon!

December 09, 2024

Very prompt and very friendly ! Will definitely be back. Used before and use again for sure ! More

by macwop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
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Dec 10, 2024 -

Pinnacle Nissan responded

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. We can’t wait to welcome you back soon!

December 08, 2024

I Am still waiting a payment check , I had a problem with my car at the first 5000 miles guarantee somebody forgot to put the engine cap , (or not enough tighted) so I almost broke the engine ,I cost to me More

by Cesar Villamar
Recommend Dealer
No
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No names, they know what they did when I got a quite for a Nissan Kicks SV but finally by the same price they gave me a Nissan Kicks S not the SV
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Dec 09, 2024 -

Pinnacle Nissan responded

Cesar, we understand how frustrating it must be to deal with both the vehicle issue and the delay in receiving your payment check. It’s important to us that situations like this are resolved, and we want to make sure this is handled appropriately. Please reach out to Anna Algiene at 480-339-7780 for further assistance.

December 08, 2024

Very helpful people, I had a power problem on my Nissan and I just walked in and they did the diagnostics told me what the issue was right away and layed out the options. I’m very happy with the service I More

by fuchile555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you had a positive experience with our team. Providing quick and helpful service is what we strive for, and it’s great to know we hit the mark. We appreciate your support!

December 07, 2024

1st service after car purchase. My service rep was very amenable & helpful. Thank you very much. More

by MARIONMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Pinnacle Nissan responded

Hi Marion, thanks for the fantastic review! We're thrilled to hear about your positive experience with our service team. It’s always our goal to provide helpful and friendly support. We look forward to assisting you again soon!

December 07, 2024

Amazing service, on time and great communication. Bill F is always very hlepful in getting me scheduled and in/out in a timely fashion. More

by OJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferreria
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Dec 09, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your shout-out to Bill. Our team is dedicated to providing top-notch service, and it's rewarding to know we hit the mark! Looking forward to seeing you again soon!

December 07, 2024

Mike King did a great job on keeping me informed about my services and completion. He was able to reach my extended warranty provider and able to cover 2/3rd's of the work required More

by SASSYSCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that Mike provided excellent service and kept you informed. It's great to know he was able to coordinate with your warranty provider to help with the costs. Your satisfaction means a lot to us!

December 07, 2024

I bought the car from this dealer and the very next day. I tried to contact one of the salesman that sold me the car and no one contact me back or text me back. I have some issue and question about the car More

by andy.nguyen0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

We aim to provide excellent service and are sorry that your experience fell short in this instance. We want to ensure that your concerns are addressed properly, and for a more immediate resolution, we encourage you to reach out to Anna Algiene at 480-339-7780.

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