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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,347 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,347 reviews

November 30, 2024

They were able to help us very quickly with a new key fob for our murano. The staff were courteous and friendly. Thank you. More

by ANDREA_T_CLIFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks, Andrea! We're thrilled to hear you had a great experience with our team. Quick and friendly service is what we aim for, and it's wonderful to know we hit the mark. Enjoy your Murano!

November 30, 2024

They did not use 100% synthetic oil and car was not washed like promised. I need proof of use of synthetic oil next time if I should even return. Not happy at all More

by HANNAHNV154591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Pinnacle Nissan responded

Ensuring our customers receive the quality and care they expect is important to us, and it’s concerning to learn that your vehicle was not serviced to your expectations. For clarity regarding the oil used and to address the missed car wash, we encourage you to reach out to Anna Algiene at 480-339-7780.

November 29, 2024

They did a great job during the sales presentation explanation of the product and I ended up with a good deal! More

by mferrara10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Anguenot
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear you enjoyed the sales presentation and found a great deal. Your satisfaction is our priority, and we appreciate you sharing your experience!

November 28, 2024

They have always been willing to offer service whenever there saw a need and gone the extra mile to assist. More

by HOLYOAKS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it’s great to hear that our efforts have made a positive impact. Looking forward to continuing to assist you!

November 28, 2024

I get bsvk my vehicle as promised and have car wash . It id good snd clean More

by Mike Than
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Mike! We're thrilled to hear you received your vehicle as promised and that you enjoyed the car wash. We appreciate your support and look forward to serving you again!

November 28, 2024

Sales man was rude and also the sale manger was rude felt like I made a bad decision getting the car More

by jj Magana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 28, 2024

Always excellent customer service! !! Service techs are great at this location. They always have a smile on their face and willing to help you.. More

by RCGRIBBLE
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Our service techs truly love what they do, and your kind words inspire us to keep delivering excellent customer service. We appreciate your support!

November 27, 2024

Immediate results, very informative & found solutions in repairing my car. Love the great customer service. More

by JOANNA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Joanna! We're thrilled to hear you experienced immediate results and appreciated our customer service. Your satisfaction is our top priority, and we’re here to help anytime you need us.

November 27, 2024

Always ready to help and answer any questions you may have at any time you ask. More

by stanfikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 02, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback motivates us to keep delivering top-notch support whenever you need it. We appreciate you taking the time to share your thoughts!

November 27, 2024

Wes Auer, Service Advisor, was great. Very professional and extremely cordial. Waiting area was acceptable. More

by LTLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Wes. Our team strives for professionalism and a comfortable environment for all our guests. We appreciate your feedback and look forward to your next visit!

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