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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,347 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,347 reviews

November 21, 2024

Pinnacle Nissan service center was a pleasure to work with. The man we dealt with was helpful and explained everything. I would highly recommend them to anyone who owns a Nissan. More

by ALLISONYANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Quick and efficient. Notified of recall notice as soon as I called for service. Scheduled right away. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferretriin service
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Nov 23, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

The service rep was good. The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family e More

by AARONSCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Pinnacle Nissan responded

Aaronschneider, thank you so much for your high rating!

November 21, 2024

My recent trip to the Nissan service center was 5-star. Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for exped More

by ssurkis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Pinnacle Nissan responded

Ssurkis01, reviews like this give us motivation and help us ensure we provide high-quality care.

November 21, 2024

Very easy to book appointment online. I waited in customer area which was clean and pleasant. More

by KELLYSUEBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Pinnacle Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

I have no issues with the service center all was performed to expected levels and everything is working properly, Thanks More

by Joser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear everything went smoothly and that you're satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future!

November 20, 2024

This is my second purchase from Nick Anguenot within the last 2 years. Very happy with a professional and friendly service he provides. Deals have been honest and easy. Overall very happy with him as a sale More

by turtlehebert01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anguenot
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Nov 21, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experiences with Nick and Pinnacle Nissan. Our team strives to provide friendly and honest service, and it’s great to know we’re hitting the mark. We look forward to serving you again in the future!

November 20, 2024

All was good. Wish it didn’t 2 hours for oil change as I had to wait. More

by Janna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Pinnacle Nissan responded

Thanks again for the recommendation, and have an amazing day!

November 19, 2024

Got me in on time and out with in an hour. Very nice people working there More

by Scottkuskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferrari
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Nov 20, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a quick and pleasant experience. Our team works hard to ensure everyone feels welcome and valued. Looking forward to seeing you again soon!

November 19, 2024

I was pleased with how respectful my service writer Edie and how he took care of me and what I needed done More

by amandablake424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 20, 2024 -

Pinnacle Nissan responded

Amanda, we're thrilled to hear about your positive experience with Edie! Our team strives to provide respectful and attentive service, and it's great to know we met your expectations. Thank you for taking the time to share your feedback!

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