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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

February 11, 2025

My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going More

by MNICHOLS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with our service department. Billy truly embodies our commitment to excellent customer service. We appreciate your shout-out and look forward to serving you again!

February 11, 2025

Service technician Jordan was friendly and personal and got my service performed in the time frame he promised. More

by BARBZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback! We're thrilled to hear that Jordan provided you with friendly and timely service. Our team strives to deliver the best experience possible, and it’s great to know we hit the mark. We appreciate your support!

February 11, 2025

Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add More

by AXELGLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for your great feedback, Axel! We’re thrilled to hear you consistently receive excellent service and a clean car. Your satisfaction means a lot to us, and we appreciate your support!

February 11, 2025

Moses was very informative and helpful throughout the whole process. I felt as though he really cared and wanted me to find a vehicle that fit my needs. Would recommend this dealership to my friends and More

by adrianasolarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Monclova
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Feb 12, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that Moses provided such great service and that you felt cared for during your vehicle search. Your recommendation means a lot to us, and we look forward to helping your friends and family in the future!

February 10, 2025

I recommend Pinnacle Nissan dealership. Great service! Ask for Alonso! Thank you Alonso for your service! More

by SOUMIA.ELAIDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Feb 11, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Alonso at Pinnacle Nissan. Your recommendation means a lot to us, and we look forward to serving you again!

February 10, 2025

Great experience in and out. Finance was easy. Sam and Corey very wonderful Highly recommend!! More

by TLEITCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Feb 11, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Sam and Corey. Our team loves making the finance process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again!

February 10, 2025

Service was completed in less time than anticipated. Very pleased with how I was treated by Service Rep Billy. More

by joanpoladian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Feb 11, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review, Joan! We're thrilled to hear that you had a great experience with Billy and that we exceeded your time expectations. We appreciate your support and look forward to serving you again!

February 09, 2025

I got my oil changed and they forgot to put my oil cap back on so it smoked under my hood and smelled like burned oil inside my car from the air vents. And just made.a very big mess under the hood. More

by CHRISGUTHRIE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
Report | Print
Feb 12, 2025 -

Pinnacle Nissan responded

We understand how concerning it must have been to notice the oil cap was not properly secured, leading to the issues you described. To ensure we address this appropriately, please feel free to reach out to Anna Algiene at 480-339-7780.

February 09, 2025

It went smoothly, it would be nice though if Nissan had a shuttle service to Enterprise leasing and back. More

by Kenlow
Recommend Dealer
Yes
Employees Worked With
Dan in Service
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear your experience went smoothly. Your suggestion about a shuttle service is valuable and we'll definitely consider it as we strive to enhance our customer experience. We appreciate your input and support!

February 09, 2025

Very professional and understood my needs. I let them know that I was coming from Payson and had another appointment 10 miles away. They got me in and out quickly. More

by ghppyface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Feb 10, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a positive experience. We always strive to meet our clients' needs efficiently. Looking forward to seeing you again soon!

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