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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,313 reviews

October 18, 2024

Great ! Great ! Grreeeaaatt Service . Dante & Roger Are The Perfect Team . Love The Location . Felt Very Welcomed . More

by j.michel2139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante B & Roger Arbisi
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We’re thrilled to hear that you enjoyed your experience with Dante and Roger. Our team works hard to create a welcoming atmosphere, and your feedback means a lot to us. We look forward to seeing you again soon!

October 18, 2024

Very Nice people and Good service and Friendly negotiations. Ten eleven twelve thirteen fourteen fifteen. More

by MBGTOPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keifer
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Oct 21, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you enjoyed our friendly service and negotiations. Your support means a lot to us, and we look forward to serving you again soon!

October 18, 2024

Great major service and maintenanceon my Z. Thorough, highly skilled and done right with no issues. More

by RICHP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King Service Advisor, Cliff Running Service Technician
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Rich! We're thrilled to hear you had such a positive experience with our service team. Your satisfaction is our priority, and we look forward to keeping your Z in top shape!

October 18, 2024

Always have my Murano serviced at Pinnacle Nissan. William Ferreri is my service advisor. He does a great job taking care of me. More

by CRISKO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Ferreri
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that William is providing you with excellent service for your Murano. Our team is dedicated to making your experience top-notch, and your feedback means a lot to us. Looking forward to seeing you again soon!

October 18, 2024

Much better service than last time. Good communication and time was appropriate. Your customer WIFI was extremely slow. Not at all the WiFi speed I’ve had in past More

by PJS1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob? I think
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you had a better experience this time. We appreciate your input on the WiFi speed and will work on improving it. Your insights help us enhance our service!

October 17, 2024

They do not keep there word. I was told that they would call about my warrnty but they never did. More

by HORNET1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 22, 2024 -

Pinnacle Nissan responded

It’s important to us that we meet the expectations we set, and we're disappointed to hear about the missed follow-up regarding your warranty. We want to make sure everything is handled properly moving forward. Please reach out to Anna Algiene at 480-339-7780, and she’ll be happy to assist you with any outstanding concerns.

October 17, 2024

The service department was great and got my car out In a limited amount of time More

by DEBRAENGEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Debra! We’re thrilled to hear that our service department exceeded your expectations and got your car back to you quickly. Your satisfaction means a lot to us!

October 17, 2024

John was great, knowledgeable and made the experience easy. The waiting area also clean and pleasant. I have owned Nissan from 2018 and very satisfied with this service center. More

by Burg.Anita57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN DESTEFANO
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Oct 21, 2024 -

Pinnacle Nissan responded

Thank you, Anita! We're thrilled to hear you had a great experience with John and appreciated our clean waiting area. Your satisfaction with our service center means a lot to us. We look forward to continuing to provide excellent service for your Nissan!

October 17, 2024

They were very helpful and explained in detail. I was happy the way they treated us. More

by almshap1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King and Blake
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review! We're thrilled to hear you found our team helpful and informative. Providing great service is our top priority, and it’s wonderful to know you felt well treated. We appreciate your support!

October 17, 2024

Good experience, but I was there for over 2 hours for an oil change- doesn’t seem like it should have taken so long. More

by David.Potter414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for sharing your experience, David! We're thrilled to hear you enjoyed your visit. We appreciate your patience during the oil change and are continuously working to improve our service times. Your feedback helps us do just that!

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