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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,494 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,494 reviews

November 28, 2024

Always excellent customer service! !! Service techs are great at this location. They always have a smile on their face and willing to help you.. More

by RCGRIBBLE
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Our service techs truly love what they do, and your kind words inspire us to keep delivering excellent customer service. We appreciate your support!

November 28, 2024

They have always been willing to offer service whenever there saw a need and gone the extra mile to assist. More

by HOLYOAKS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it’s great to hear that our efforts have made a positive impact. Looking forward to continuing to assist you!

November 28, 2024

I get bsvk my vehicle as promised and have car wash . It id good snd clean More

by Mike Than
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Mike! We're thrilled to hear you received your vehicle as promised and that you enjoyed the car wash. We appreciate your support and look forward to serving you again!

November 28, 2024

Sales man was rude and also the sale manger was rude felt like I made a bad decision getting the car More

by jj Magana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
Report | Print
November 27, 2024

Immediate results, very informative & found solutions in repairing my car. Love the great customer service. More

by JOANNA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Joanna! We're thrilled to hear you experienced immediate results and appreciated our customer service. Your satisfaction is our top priority, and we’re here to help anytime you need us.

November 27, 2024

Always ready to help and answer any questions you may have at any time you ask. More

by stanfikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 02, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback motivates us to keep delivering top-notch support whenever you need it. We appreciate you taking the time to share your thoughts!

November 27, 2024

Wes Auer, Service Advisor, was great. Very professional and extremely cordial. Waiting area was acceptable. More

by LTLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Wes. Our team strives for professionalism and a comfortable environment for all our guests. We appreciate your feedback and look forward to your next visit!

November 26, 2024

Oil change. Service Advisor was Mike King. Appointment was at 1 PM. 2 hours later vehicle was ready. Mike discussed service technician report. All in all appoint More

by RICHARD-AGUIRRE
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Nov 27, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Richard! We're glad to hear that Mike provided you with excellent service and kept you informed. We appreciate your patience and look forward to serving you again in the future!

November 26, 2024

I always feel secure that my car was serviced to its highest ability at Pinnacle Nissan. More

by PHASE2MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Nov 27, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you feel secure with our service. Our team works hard to ensure every vehicle is treated with care and expertise. Your trust means a lot to us!

November 25, 2024

Polite, explained the service I would be receiving, timely and excellent customer service. Would recommend More

by Patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Nov 26, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

Nov 28, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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