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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,313 reviews

October 12, 2024

Truck was ready when promised Jordan great service rep could use better amenities in your waiting area More

by ST17001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 14, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that your truck was ready on time and that Jordan provided great service. We appreciate your feedback about the waiting area and will look into improving that for our customers. Safe travels!

October 12, 2024

Sales staff is horrific, but the service center is wonderful and honest. Easy to schedule, competitive pricing, and low pressure More

by MARTINEZ.ALICIA.A
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 14, 2024 -

Pinnacle Nissan responded

Alicia, we appreciate your feedback! We're thrilled to hear about your positive experience with our service center. Your insights on the sales staff are noted, and we’re committed to improving. Thank you for taking the time to share your thoughts!

October 12, 2024

Mike was easy to work with and got me in on short notice. I’ll be back in April. More

by CHAS9100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike knight
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Oct 14, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Chas! We're thrilled to hear Mike made your experience smooth and accommodating. Looking forward to seeing you again in April!

October 12, 2024

Great service all the time provided by Pinnacle Nissan Service Dept! Great job and Fabulous work 🙂 More

by v_shiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Oct 14, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service from our Pinnacle Nissan Service Dept. Your kind words motivate us to keep up the fabulous work! We look forward to serving you again.

October 12, 2024

This service center has always been excellent. I've used it for years. Their waiting lounge has a variety of amenities. More

by YVETTE.URIONDO
Recommend Dealer
Yes
Employees Worked With
Mike King
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Oct 14, 2024 -

Pinnacle Nissan responded

Yvette, we’re thrilled to hear about your positive experiences at our service center! It’s great to know you enjoy the amenities in our waiting lounge. We appreciate your loyalty over the years and look forward to continuing to provide excellent service!

October 12, 2024

We have made purchases at this dealership over the last 11 years have been very happy with all our pursheses More

by MIKEREHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
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Oct 14, 2024 -

Pinnacle Nissan responded

Thanks, Mike! We’re thrilled to hear you’ve had such a positive experience with us over the years. Your loyalty means a lot, and we look forward to continuing to serve you in the future!

October 11, 2024

Pinnacle Nissan is so helpful and friendly! They replaced some parts on our car for free with the warranty on the new car that we got. Thanks Eddie! More

by idahorose698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Oct 13, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

They charge of some parts in my loaner even if Nissan America said I shouldn’t have been charged More

by rodech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joy Johnson
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Oct 13, 2024 -

Pinnacle Nissan responded

Rodech, thank you for taking the time to leave us feedback about your experience with us.

October 11, 2024

Eddie, John, Shane, outstanding customer service. I drive past other Nissan dealerships to utilize this one. These guys seem to care. More

by jhuff812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, John, shane
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Oct 14, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Eddie, John, and Shane. Our team is dedicated to providing exceptional service, and it's great to know it’s making a difference. We appreciate your loyalty and look forward to seeing you again!

October 11, 2024

Purchased my vehicle from this dealership and have had my car serviced at this location. Mr Billy Ferrreri has been my service advisor over the years. I am a satisfied customer. More

by frankaritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Billy Ferreri
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Oct 14, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review, Frank! We're thrilled to hear about your positive experiences with us. Your satisfaction is our priority, and we look forward to serving you for many more years to come!

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