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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,313 reviews

October 05, 2024

My service advisor, Billie, was great to work with. Kept me informed and delivered on promises. More

by bruco956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear Billie provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

Terrible, they do not help me , neither take any responsibility for Nissan manufacturing, employees just looking to sell whatever More

by Jose Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Ferreri
Report | Print
Oct 09, 2024 -

Pinnacle Nissan responded

Jose, we strive to provide excellent service and ensure our customers feel supported throughout their journey with us. We understand your frustration with the situation regarding your Nissan, and we'd like to make things right. Please feel free to reach out to Anna Algiene at 480-339-7780 so we can discuss your concerns further and work towards a resolution.

October 05, 2024

Prompt service, great communication with Mike King, simple reservation and check out process for my visit More

by evanjo1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Evan! We're thrilled to hear you had a seamless experience with Mike and our reservation process. We appreciate you taking the time to share your thoughts and look forward to welcoming you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Hi Evanjo1999, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 04, 2024

The service center was kind and efficient. I was able to get everything done within a couple of hours. More

by ar_sloat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 06, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Always a fast an easy experience. Great staff who are happy to be there and help. Would recommend. More

by KREWKAT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Justin Bellis
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a fast and enjoyable experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Desire time for service was met. Jordan listened to specifics before service and through his tech delivered. More

by PENNY.WELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirdan - Service
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Penny, thank you for the fantastic review! We’re thrilled to hear that Jordan provided attentive service and met your needs. Your satisfaction means the world to us, and we look forward to serving you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Mike was awesome. Booked a appointment and from the minute I got there everything was fine thank you for the support. More

by calvin.hampton17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Calvin! We're thrilled to hear Mike provided you with such a positive experience. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Customer service is amazing and the service department is honest ,respectful And reliable people who work with you. More

by TOWNLEYBRANDON544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and service department. Our team truly values honesty and respect, and it’s wonderful to know that it made a difference for you!

Oct 09, 2024 -

Pinnacle Nissan responded

Townleybrandon544, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 04, 2024

This is a great service department and Jordan was awesome! And a comfortable waiting area. More

by Danisullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 08, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a great experience with our service department and that Jordan made a positive impression. We appreciate your support and hope to see you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Wes Auer was great and was a huge help in getting my car in great shape! More

by alisonkkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Oct 04, 2024 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Wes provided you with excellent service and helped get your car in great shape. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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