
Pinnacle Nissan
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer service is always great & friendly. Service is good & timely. I had to reschedule 2 times & was a very easy process. Service is good & timely. I had to reschedule 2 times & was a very easy process. More
Wes Auer is a well to do and fine addition to the service desk. He made sure to keep things up-to-date, easy to understand and worked with me throughout the multiple different hoops that I have during my tim desk. He made sure to keep things up-to-date, easy to understand and worked with me throughout the multiple different hoops that I have during my time. He is a pinnacle of what worker should be and I expect all of my service needs to be through Wes going forward More
Wes Auer definitely saved us some grief, some money and from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took ca from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took care of business with a smile on his face. I’d recommend Wes for any future service based issue as well as in general. More
The follow up from the sales team to get me into a car took awhile on my end but it was worth the ground work. I love my new used Subaru. took awhile on my end but it was worth the ground work. I love my new used Subaru. More
I arrived at 7:00 AM for an oil and filter change. Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the rear one because the front 2 cost$ 1200. I didn’t expect a $2000.00 bill when I came in for a simple oil change. I OKAYED for the rear shocks only. I was not informed that it would be 7 hours later that this was completed. I was not offered a ride or loaner vehicle as I had things to take care of that day. ( It was my Birthday ) I could have left it the whole day and returned the next day. At 12:00 I had to find your service person to see why I was waiting so long?It would have been nice if you could have a complementary wash. I was given a $ 100.00 discount per the coupon, Nothing else??? I use Nissan exclusively. It’s been a great truck. I know it is wearing but loyalty can run thin. I feel I was left out of the loop. Poor communication on time and charges!!! More
Did a decent job, but I think there could have been more incentive and or add ons for such an easy customer. incentive and or add ons for such an easy customer. More