Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pinnacle Nissan
Scottsdale, AZ
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,313 reviews
February 15, 2019
Pleasant experience and competent employees. I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pin I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pinnacle NIssan and would recommend them to anyone. More
by Louisiana Bob
Employees Worked With
Mark Bova, Mitch Heims
February 14, 2019
Excellent Customer Service Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that I could use for the day. More
by salo
Employees Worked With
Joey Dianda
February 11, 2019
Awesome Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. More
by lquinton
Employees Worked With
Mark Bova, Mitch Heims
January 15, 2019
Great experience at Pinnacle Nissan Kudos to James Botos for being a very good sales person! He was very helpful and very friendly. The fact that he did not give us any type of pressur Kudos to James Botos for being a very good sales person! He was very helpful and very friendly. The fact that he did not give us any type of pressure to purchase and provided us updates while my wife and I were still shopping other vehicles. It was a very tough decision, but James gave us some great options to consider and we finally came back and purchased a new 2019 Armada. Thank you to James and Pinnacle Nissan! One additional shout to Roger Wales as well! Roger was very helpful and informative when it came to all the financing options! Thank you Roger! More
by Lennyj2
Employees Worked With
Roger Wales, Andrew Johnson and Mark Bova, James Botos
January 03, 2019
Rogue Purchase Mr. Walter Dolan dealt with our purchase of a 2019 Rogue. He was very personalized in his service and he truly made the sale as convenient as possible Mr. Walter Dolan dealt with our purchase of a 2019 Rogue. He was very personalized in his service and he truly made the sale as convenient as possible. I highly recommend this location and Mr. Dolan personally. More
by AVS
Employees Worked With
Walter Dolan, Cameron Norlin
December 31, 2018
New Murano Great experience! Mitch was superb. My experience was fast and friendly. Mitch understood my needs and matched it with the perfect vehicle. Highly Great experience! Mitch was superb. My experience was fast and friendly. Mitch understood my needs and matched it with the perfect vehicle. Highly recommend Mitch and the dealership. More
by Kmh855AZ
Employees Worked With
Mitch Heims
December 19, 2018
Horrible Customer Service! Was told we would be paying a "little more" for a pearl white vehicle. Fine! Received "glacier white". Finance dept DOES NOT return calls. Vince is se Was told we would be paying a "little more" for a pearl white vehicle. Fine! Received "glacier white". Finance dept DOES NOT return calls. Vince is service was the only normal person we came in contact with. Everyone else was shady and not helpful! More
by Regret
Employees Worked With
Francis, Anthony, Scott and Joe
December 11, 2018
Great service great car buying experience We had To purchase a new car after our vehicle was totaled in an accident. From the time we entered the Lot until the Paperwork was signed we had a We had To purchase a new car after our vehicle was totaled in an accident. From the time we entered the Lot until the Paperwork was signed we had a very enjoyable experience. When we pulled into the lot, The Sales men did not send upon us like vultures and actually waited till we approached the door to come and talk to us. Initially we were looking at a used car and Our salesman Alex was very pleasant and showed us the morano. We test drove it and wanted to look at other vehicles, So he showed us the Nissan Rogue. We were torn between the SL and the SV. The sales manager John was very helpful and Introduced us to Rachel the new car Salesperson. She took the time to go over the features for both cars And told us that in her opinion the S V-2 1019 Was a better car with more features than the SL 1018. The SV Ended up being about $6000 less than the SL. I was pleasantly surprised that they did not try and Push us into the more expensive car. We then started negotiations with the general manager Chuck. He was very pleasant to deal with and ended up giving us really great price. Cameron in finance was awesome and it and try and push us into any additional packages. Rachel then spent about 2 hours going over all the features in the car so that I had a good understanding especially the safety features I would recommend buying from this dealership because like I said are complete experience was awesome I am sorry if I got some of the names wrong of the people we worked with but then I've never been good with Names. More
by Cheftina
Employees Worked With
Dalton Roth, James Botos, Alex Grant, Cameron Norlin, Chuck Morris
December 02, 2018
not helpful did not enjoy my visit was not helpful and not knowledgeable and was just unfriendly person I would not recommend and I think he should not be working did not enjoy my visit was not helpful and not knowledgeable and was just unfriendly person I would not recommend and I think he should not be working there More
by al2345
Employees Worked With
Gabe Preminger
November 19, 2018
My 2018 Nissan Armada Putchase Very honest and straight no. No nonsense dealer Gabe and Joe Halley Chuck Morris were amazing! They helped me out of a tough situation!! Highly recom Very honest and straight no. No nonsense dealer Gabe and Joe Halley Chuck Morris were amazing! They helped me out of a tough situation!! Highly recommend Pinnacle Nissan! More
by Ms Bling
Employees Worked With
Joe Halley, Gabe Preminger, Cameron Norlin, Chuck Morris
