Pinnacle Nissan

It was very positive. I’m leasing a 2019 Nissan Rogue and I I love the vehicle and the gentlemen that I worked with, Stacy and George. A very positive experience. I would recommend them to anyone I know who is I love the vehicle and the gentlemen that I worked with, Stacy and George. A very positive experience. I would recommend them to anyone I know who is looking for a vehicle. More

Additional comments I purchased a 2019 Nissan Kicks on July 6 and had a positive experience.. I wrote the review pasted below on July 8. My wife and I are part year I purchased a 2019 Nissan Kicks on July 6 and had a positive experience.. I wrote the review pasted below on July 8. My wife and I are part year residents in Arizona and wanted to purchase a vehicle to have while we are here. We had previously had a Nissan Quest and had a very positive experience with the performance and reliability of the car. Consequently, Nissan was one of the makes of car we considered. Our sales consultant was Nick Uhlman. Nick took the time to listen to what we were looking for and suggested models (Rouge, Kicks) that would serve our needs. He was knowledgeable about all aspects of the vehicles, was able to answer all our questions and was able to point out key features that differentiated the 2 models. He was not pushy at all and did not try to sell us something we did not need. Our experience with Nick and Pinnacle was great Based on my buying experience, I gave Pinnacle 5 stars. However, based on follow up after the sale, I would at best give them 1 star. Here is why. .....I was having trouble with the auto start via the key fob. I saw Nick and he was unfamiliar with it and said he would meet me the next day and go to servise with me to figure it out. No problem I said...I come in the next day and Nick is not there. I call him and he said he had to go to another dealer but service knew about it. I go to service and ask who was the. Tech that had spoken to Nick...They say to me “Who is Nick?” I am not happy at this point. I get Nick on the phone and have him talk to the service tech. The service tech then helps me understand the auto start process....Next, as I am a part year resident, I have somebody check in on my place and I wanted them to be on the lookout for when tags, plates and registration might be coming. I speak with Nick about about when the paperwork would go from Pinnacle to DMV . Nic connects me with Dustin in finance. Dustin doesn’t know why he needs to speak to me so obviously Nick didn’t tell him the reason his input was needed. Nick takes my email and phone number says he will check when the paperwork will be going to DMV and get back to me. One week later, I have not heard from Dustin. In that week I had called Dustin twice. In neither instance did I speak but I did leave messages with Dustin’s boss . His boss told me he was on it and would have Dustin contact me but that had no affect. I haven't heard anything. Service (not to be confused with vehicle service and repair ) after the sale is poor at best I am not so dissatisfied that I would give them a No rating but ample room for improvement on Pinnacles part. When I do bring my vehicle in for service, I hope for a more positive experience READ LESS More

Service and Sales Service appointment went well. Enjoying my new 2019 ALTIMA. Also thanks to Andra and Reggie for helping my friend with her purchase of a SUV. Thanks Service appointment went well. Enjoying my new 2019 ALTIMA. Also thanks to Andra and Reggie for helping my friend with her purchase of a SUV. Thanks More

Oil change and inspection Waited for maybe an hour and my car is running perfect. The staff was friendly and was overall a great experience. Happy with the service Waited for maybe an hour and my car is running perfect. The staff was friendly and was overall a great experience. Happy with the service More

Excellent customer service Worked with Cody, very happy with both the customer and vehicle service received on my Titan. Will return again for any warranty issues and maintenanc Worked with Cody, very happy with both the customer and vehicle service received on my Titan. Will return again for any warranty issues and maintenance More

Thanks for such great customer service! Hubby n I bought a 2019 Nissan Kicks! Smooth finance, service, and great promo reps. Charlie, many thanks to you for your kind service and response Hubby n I bought a 2019 Nissan Kicks! Smooth finance, service, and great promo reps. Charlie, many thanks to you for your kind service and response to our needs for gas n car wash! Also, GIJoe Halley was great with our sales process! We thank him and his staff for working with us! Arlin and I won’t hesitate in recommending Pinnacle Nissan for a car or truck! More

Purchase car My wife and I are part year residents in Arizona and wanted to purchase a vehicle to have while we are here. We had previously had a Nissan Quest and My wife and I are part year residents in Arizona and wanted to purchase a vehicle to have while we are here. We had previously had a Nissan Quest and had a very positive experience with the performance and reliability of the car. Consequently, Nissan was one of the makes of car we considered. Our sales consultant was Nick Uhlman. Nick took the time to listen to what we were looking for and suggested models (Rouge, Kicks) that would serve our needs. He was knowledgeable about all aspects of the vehicles, was able to answer all our questions and was able to point out key features that differentiated the 2 models. He was not pushy at all and did not try to sell us something we did not need. Our experience with Nick and Pinnacle was great More

Pinnacle top notch Pinnacle is knowledgeable, caring and works for the customer. Our sales rep Mitch heims could not have been better to work with. No pressure but just Pinnacle is knowledgeable, caring and works for the customer. Our sales rep Mitch heims could not have been better to work with. No pressure but just trying different ways to make it work for all. More

"Simply the Best!" If you have any concerns about entering an automobile dealership due to fear of high-pressure sales, and you're interested in a new Nissan, relax, cal If you have any concerns about entering an automobile dealership due to fear of high-pressure sales, and you're interested in a new Nissan, relax, call Walter Dolan at Pinnacle Nissan, and you'll have a wonderful experience. Walter knows his stuff, is personable, professional and patient. We've purchased three vehicles from Walter after he was recommended to us by a friend and after our first experience we've never considered going anywhere else. Give him call -- you'll be happy you did! More