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Pinnacle Nissan
Scottsdale, AZ
1,313 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,313 reviews
September 30, 2018
Walker Dolan made experience very quick and painless! Price was right. Everything went smooth. Highly recommend! Follow visit with service center was fast and follow questions with Walter were answered qu Price was right. Everything went smooth. Highly recommend! Follow visit with service center was fast and follow questions with Walter were answered quickly and professionally! More
by Frank
Employees Worked With
Scott Williams, Walter Dolan, Cameron Norlin
September 29, 2018
Amazing Didn’t have credit, and Igor helped me. So thankful I could get my first truck,100% recommended he was so nice and very helpful. Didn’t have credit, and Igor helped me. So thankful I could get my first truck,100% recommended he was so nice and very helpful. More
by Noemí galvan
Employees Worked With
Igor Gadaev
September 21, 2018
More to come Information to come. I have removed the review I posted originally and I plan to attempt to resolve issues with the dealership and I will provide a c Information to come. I have removed the review I posted originally and I plan to attempt to resolve issues with the dealership and I will provide a complete review once I know whether resolution attempts are successful. More
by dljesq
Employees Worked With
Ricardo Luque, Nico Begazo, Cameron Norlin
September 18, 2018
Good experience We had a good experience. Easy, no pushy sales. Definitely recommend Pinnacle Nissan Dealership and sales person Rennee. We like our new car Nissan Ar We had a good experience. Easy, no pushy sales. Definitely recommend Pinnacle Nissan Dealership and sales person Rennee. We like our new car Nissan Armada. More
by Ale89
Employees Worked With
Renee Houlihan
September 13, 2018
Great experience I had a great experience. Got me into a car I love!!! And for buying a new car it was a fairly quick experience. I would go back again for sure I had a great experience. Got me into a car I love!!! And for buying a new car it was a fairly quick experience. I would go back again for sure More
by Brennen22*
Employees Worked With
James Botos
September 11, 2018
Miracle workers! I was in a horrible horrible car situation with my car a bad loan at a horrible interest rate and the car was a lemon! No one could get me a new car d I was in a horrible horrible car situation with my car a bad loan at a horrible interest rate and the car was a lemon! No one could get me a new car due to my existing loan but Kyl (salesman) was a great in helping us through the process! The Manager Jason Vega was very friendly and worked magic to get us approved! I Higly recommend pinnacle Nissan I’m in a beautiful brand new 2018 Nissan Altima and can’t wait to buy from them again! Thank you Jason, Kyl & pinnacle Nissan! More
by Nicole22
Employees Worked With
Jason & Kyl vega
September 07, 2018
They are crooks This dealership is a blight on Nissan. They don’t honor the factory warranty, they didn’t offer 24 hour roadside on a brand new vehicle, when the ve This dealership is a blight on Nissan. They don’t honor the factory warranty, they didn’t offer 24 hour roadside on a brand new vehicle, when the vehicle came in for the fifth time for repairs they said they would make it right, they offered me $6000 less than the value of the vehicle. The next time the car broke down I brought it to another dealership. They were able to fix it in 20 minutes and were not surprised when I told them about the history I have with Pinnacle Nissan. Pinnacle is under new management and are worse than they’ve ever been. They are crooks. Don’t deal with them. I highly recommend that if you’re going to buy a Nissan, take your business somewhere else where they might appreciate you. More
by GoodBuyer
Employees Worked With
Daniel Charles Duran
September 04, 2018
Best deal ever I went in knowing I wouldn't get what I wanted! Well I was right, I got better. The employees were nice, my salesperson is Awesome....like the xxxx be I went in knowing I wouldn't get what I wanted! Well I was right, I got better. The employees were nice, my salesperson is Awesome....like the xxxx best. More
by Maemor3011
Employees Worked With
Can't remember their names (2), Jenni Brown, Cameron Norlin
September 02, 2018
Seth and the rest were awesome! I needed my brakes checked and a recall on my vehicle taken care of. I was able to leave my car, and they provided a complimentary UBER each way. M I needed my brakes checked and a recall on my vehicle taken care of. I was able to leave my car, and they provided a complimentary UBER each way. My experience was great, and Seth was professional and very nice. More
by Jennifer
Employees Worked With
Seth
September 01, 2018
Horrible experience each and every visit I have been to this dealership over 4 times to get one issue fixed. The sales team is extremely pushing and they will hassle you to death! The service I have been to this dealership over 4 times to get one issue fixed. The sales team is extremely pushing and they will hassle you to death! The service team is absolutely worthless. The sales advisors cater to the white customers. They act as they are too busy and too good to service the black clients. This was the last straw. I drove 60 miles round trip and they have the audacity to tell me they “can’t service my vehicle today, it will have to wait until Tuesday”. I even called to be sure that could do the work and Kyle assured me they could. Waste of my time! I do not have time nor the patience to continue take my vehicle to a dealership that clearly doesn’t deserve my business. I hate dealing with this dealership! This has been a headache from the first encounter. I will never do business with Pinnacle Nissan again! That’s why they try and con customers into writing good reviews. I was offered free dinner to make a review. I will be also communicating this awful experience with the BBB as well. Coulter Infiniti is the only dealership on this platform that has common sense and knows how to treat customers. More
by Angie02
Employees Worked With
Brandon and Kyle
