Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,649 reviews

February 03, 2026

I was very disappointed with my salesman and the dealership itself I purchased this vehicle online without seeing the vehicle and when it was delivered to me the vehicle was not detailed was very di More

by bbaca_dc
Recommend Dealer
No
Employees Worked With
Max
Report | Print
February 02, 2026

Great! Easy , fast and patient with us. They were great. The guy that sold us the car was awesome! More

by YARI3608
Recommend Dealer
Yes
Report | Print
Feb 03, 2026 -

YARI3608 responded

Mark at Pinnacle Nissan was great with us. He was very patient with me! I had a pleasant Experience.

February 02, 2026

It doesn't deserve to be in business! All departments are set to fleece the public. The sales department doesn't keep it's promises to provide missing and owed new car equipment. Finance More

by JOCKVV
Recommend Dealer
No
Employees Worked With
Billy Ferrari
Report | Print
February 02, 2026

The entire experience was made easier by Wes and the clear communication about when I could expect my vehicle to be ready, as well as providing a rental car during the time that my car was in the shop. More

by LARRYGABALDON
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the communication made the experience feel smooth and well managed while your vehicle was with us. Our team works hard to keep guests informed and supported, including coordinating transportation to keep things convenient. Thank you for taking the time to share your experience with us.

February 01, 2026

Fast service, great staff and my car was serviced and returned to me in 3 hours. More

by shaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callen Fowlks and Blain Kwas
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the visit went smoothly and that the service was completed efficiently. Our team works hard to provide attentive support and timely care so every guest feels well taken care of. Thank you for choosing us and sharing your experience.

February 01, 2026

Charles was very helpful and provided me with a lot of great information about the car but he did not share with me a $400 cost. Robert was very good at his job as a sales manager, but was unable to remov More

by lauramkump
Recommend Dealer
No
Employees Worked With
Charles and Robert
Report | Print
January 31, 2026

Good costumer service and well explained Would answer if I had any questions and called when my vehicle was ready More

by Tonigonzalez859
Recommend Dealer
Yes
Employees Worked With
5 Eddie
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the service felt clear, helpful, and well communicated throughout your visit. Our team is committed to answering questions, keeping guests informed, and making sure everything moves along smoothly. Thank you for choosing us and for sharing your experience.

January 31, 2026

Billy is always so helpful and very attentive to your needs! His customer service is always on point! He is very honest when it comes to helping you determine which needs are more or less important and l More

by cparker62808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy - Service Department
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re grateful for the kind words and are glad the experience felt attentive and thoughtful throughout. Our team is committed to being transparent and genuinely helpful when discussing service priorities so guests can feel confident in their decisions. Thank you for choosing us and for sharing your positive experience.

January 31, 2026

Great customer service. Very attentive to customers needs. Clean area and nice atmosphere. Highly recommended More

by cparker62808
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re grateful for the recommendation and glad the experience felt attentive and welcoming. Our team is committed to putting customer needs first while maintaining a clean, comfortable environment for every visit. Thank you for sharing your positive feedback.

January 30, 2026

Wes and the service manager did a great job yesterday getting me in and in record time. More

by PC.97FLSTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes and Adrian
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the visit went smoothly and that the team was able to assist quickly and efficiently. Our focus is always on being responsive and respectful of our guests’ time while delivering dependable service. Thank you for choosing us and for sharing your experience.

1
...
8
9
10
...
165