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Pinnacle Nissan
Scottsdale, AZ
1,351 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,351 reviews
July 14, 2018
Thank you Francis was a great help. he helped us find the right vehicle and we were able to save money. we are looking forward to working in the near future. Francis was a great help. he helped us find the right vehicle and we were able to save money. we are looking forward to working in the near future. More
by Holly02141969
Employees Worked With
Francis Maena
July 14, 2018
Perfect Fit We've known Austin for a little while and it was awesome to go and have him help us find the perfect vehicle as we started our family. We were upgradi We've known Austin for a little while and it was awesome to go and have him help us find the perfect vehicle as we started our family. We were upgrading from a car to an SUV so that we could fit all of our baby stuff in the car when the time came. We absolutely loved what Austin picked out when we told him what we were looking for and ended up only needing to look at one vehicle! More
by Beauchamp16
Employees Worked With
Austin Bonell
July 14, 2018
Go see Adam! Adam was great to work with! I got very lucky for being able to work with him on a car deal. I had no intention of purchasing a car when I went into t Adam was great to work with! I got very lucky for being able to work with him on a car deal. I had no intention of purchasing a car when I went into the dealership, but he made me a deal I could not refuse! Adam was also very accommodating of the last minute requests I made, and working with me in a difficult situation. 10/10, would recommend him to anyone looking for a great car buying experience! More
by rainac
Employees Worked With
Adam Turner, Howard Wade
July 14, 2018
Austin Bonell If you need a car find this man. He is genuine, understanding and will definitely help you out with whatever car purchases you may have. Simply, he is If you need a car find this man. He is genuine, understanding and will definitely help you out with whatever car purchases you may have. Simply, he is the man! More
by Berruk
Employees Worked With
Austin Bonell, Howard Wade
July 14, 2018
Reena is awesome!!! Renee helped us get into a car that's perfect for me and my family she listen to my concerns and work within my budget she didn't try to oversell me Renee helped us get into a car that's perfect for me and my family she listen to my concerns and work within my budget she didn't try to oversell me on something that I wasn't planning on getting she knew exactly what I needed for me and my family and our situation and budget that we were working with. She went above and Beyond to make sure that we fully understood everything throughout the process and even gave us a demonstration and help set up the cars phone connection before leaving she continue to reach out throughout the week to be sure that we were still liking our decision and if we had any concerns that she was always there to help. More
by Destiny hawk
Employees Worked With
Renee Houlihan
July 14, 2018
Surprised by low pressure salesman We were so appreciative of Adam and his patience to listen to all our questions and concerns. He really seemed to know his vehicle and explained every We were so appreciative of Adam and his patience to listen to all our questions and concerns. He really seemed to know his vehicle and explained everything thoroughly. The few questions he couldn't answer were admitted and he did not try to hide the answer with a vague reply or try to "snow" us with some sales jargon. Thanks again for all your help. We also appreciated manny helping us with financing. More
by TAShumaker
Employees Worked With
Manny Garcia, Adam Turner
July 14, 2018
Renee Houlihan Renee is an amazing person and one of the best when it comes to PR in all aspects of customer relations. We spent several hours together on Friday, Renee is an amazing person and one of the best when it comes to PR in all aspects of customer relations. We spent several hours together on Friday, July 13, 2018 and she went above and beyond the call of duty. Also, Danny, the sales manager who made the deal, was extremely helpful in guiding me through the process of purchasing my new vehicle. More
by mstips
Employees Worked With
Mark Bova, Renee Houlihan, Danny Luis
July 14, 2018
Good price and customer service I found a good price online and went to visit. As soon as I gotnoutnof my car at 8 am on a Saturday morning, Francis was there with a big smile ready I found a good price online and went to visit. As soon as I gotnoutnof my car at 8 am on a Saturday morning, Francis was there with a big smile ready to help me with anything I needed. In 3 hours, I was walking out with the car I wanted! This is including getting the windows tinted, detailing .. etc! I even got a sandwich for an early lunch! Francis did great, very friendly. Cameron did a good job explaining the finances and helped me get some extra warranty on my car. More
by Christian
Employees Worked With
Francis Maena, Cameron Norlin
July 14, 2018
Friendly, Helpful, Fast My overall rating or opinion of this dealership and the people there was good. They were to the point when it came to information/questions I had, hel My overall rating or opinion of this dealership and the people there was good. They were to the point when it came to information/questions I had, helpful in making sure I was satisfied and sure of my purchase and confident in being able to help me to have what I wanted by working hard on their end to make the sale. Friendly, honest, hard working people desiring to make the customer feel welcomed and pleased. More
by Devin29
Employees Worked With
Tryston Jenny
July 14, 2018
Great customer service and vehicle selection. Absolutely fantastic experience working with Pinnacle Nissan and would highly recommend them. From the moment I walked through the door it was very cu Absolutely fantastic experience working with Pinnacle Nissan and would highly recommend them. From the moment I walked through the door it was very customer service orientated and I didn’t experience any signs of sales pressure which I had experienced at other dealerships which I don’t appreciate. Hussein assisted me with finding the vehicle I was enquiring about and from start to finish in a very professional manner and resulted in me purchasing my vehicle. I definitely recommend the team at Pinnacle Nissan. More
by TC
Employees Worked With
Hussein Alkhafaji
