Pinnacle Nissan

Dropped the ball I purchased a $58,000 Titan and realized after about a week that a trim piece was missing from the inside door handle. I stopped by the service center I purchased a $58,000 Titan and realized after about a week that a trim piece was missing from the inside door handle. I stopped by the service center to report it missing and get a new one. The parts guy scanned my VIN number and said he would order it and they would contact me. Around a month later, I called and the parts guy was not available but they would leave him a message. Now weeks later I called and was transferred to a really nice lady who was very helpful eventhough she couldn't help me. Now I am supposed to come into the dealership to order the part again. I don't have time for this, nor do I trust this will get resolved this time. I truly cannot recommended this dealership due to lack of customer service in the service and parts departments. More

Awesome Staff I would like to thank my salesman Derrek W and the sales manager . I went expecting to purchase a vehicle Into much my surprise they were able to hel I would like to thank my salesman Derrek W and the sales manager . I went expecting to purchase a vehicle Into much my surprise they were able to help my son as well we both walked out with 2019 Nissan Altima's. Also special thanks the Andrew J in finance More

Great dealership with great service! Came in today and left with something very special! The people that helped were amazing! Martin Dominguez is the man I would recommend for assistance. Came in today and left with something very special! The people that helped were amazing! Martin Dominguez is the man I would recommend for assistance. More

Allow for Time The service is first rate and they will accommodate on appointments. If you stay/wait it can take a while even for routine items. Plan accordingly. The service is first rate and they will accommodate on appointments. If you stay/wait it can take a while even for routine items. Plan accordingly. More

My first experience was great. Received a complimentary oil change and rotated my tires and gave me a tutorial as to how to use some of the technology in my new car. All very frien Received a complimentary oil change and rotated my tires and gave me a tutorial as to how to use some of the technology in my new car. All very friendly, quick, and patient. I would recommend this dealership.; More

Positive car buying experience! I gave them a budget and they stuck as close to it as they could while getting me what I wanted. They also entertained my 3 kids while did paperwork a I gave them a budget and they stuck as close to it as they could while getting me what I wanted. They also entertained my 3 kids while did paperwork and finalized the deal. They have earned my continued business in the future ! More

Pleasant experience and competent employees. I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pin I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pinnacle NIssan and would recommend them to anyone. More

Excellent Customer Service Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that I could use for the day. More

Awesome Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. More