
Pioneer Ford
Bremen, GA
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1,174 Reviews of Pioneer Ford
Slipped a little My experience has generally been excellent with this dealership. However, they had to keep my vehicle an extra day due to the wrong part being ordere My experience has generally been excellent with this dealership. However, they had to keep my vehicle an extra day due to the wrong part being ordered. I was provided with a loaner, however, it had less than a quarter tank of gas in it. I don’t live that far away, but I put a couple of gallons in it, just to be safe. It was no big deal; it just seemed the customer service slipped a little from what I have come to expect and the labor costs were more than expected.. More
Recall repair, Oil Change, Tire rotation & car wash Great service they kept me up dated on what was going on and how long it would take to do the job. Every one I talked to was polite. Great service they kept me up dated on what was going on and how long it would take to do the job. Every one I talked to was polite. More
Replace Brakes Service manager worked with me in excellent manner; work done in professional way! The price was comparable to others that were checked! Ed Panetta w Service manager worked with me in excellent manner; work done in professional way! The price was comparable to others that were checked! Ed Panetta was great to work with. The people in payable department were proficient! More
New Ford F-250 I have done business with Bob Bagby for a long Long time. I know Larry Morrow and have worked with him also. Like to do business with people I know. I have done business with Bob Bagby for a long Long time. I know Larry Morrow and have worked with him also. Like to do business with people I know. More
Fantastic new car buying experience The Pioneer Ford team went above and beyond in helping us purchase a new vehicle. They were super patient as we took several weeks trying to figure ou The Pioneer Ford team went above and beyond in helping us purchase a new vehicle. They were super patient as we took several weeks trying to figure out what exactly we wanted. Robby & Doug took the time to get to know us and went out and found exactly what we were looking for (F-150). The paperwork process could not have been any easier or faster. It was by far the easiest and most pleasant car buying experience. We will definitely be coming back to Pioneer Ford the next time we need a new vehicle. More
Did not disclose the tire/wheel warranty at purchase I purchased the tire and wheel plan at purchase and was told it would cover any tire or wheel damage. The owner said “your wheel holds air and we will I purchased the tire and wheel plan at purchase and was told it would cover any tire or wheel damage. The owner said “your wheel holds air and we will not replace it.” My side Wall was severely damaged and they we kind enough to honor the tire portion of the warranty. I will never go back or recommend anyone to pioneer due to the arrogance and dishonesty of the owner. More
Great customer service Went in to get my tire plugged after my daughter had a flat. Mr. Ed Pineda was very helpful, he ordered a new tire when they found where the hole was Went in to get my tire plugged after my daughter had a flat. Mr. Ed Pineda was very helpful, he ordered a new tire when they found where the hole was and that the plug was not going to hold air. It's a new car, we haven't even gotten the first oil change yet, I'm very thankful I had the tire warranty that Mr. Bob Bagby had suggested. More
Excellent service We are so happy with Pioneer Ford's Service Department. My 2007 Expedition had a rather challenging issue but they persisted and got to the source and We are so happy with Pioneer Ford's Service Department. My 2007 Expedition had a rather challenging issue but they persisted and got to the source and fixed it. Ed Pineda is the BEST. Thanks for keeping my vehicle on the road - 205,000 miles and counting. More
Great service team As far as we are concerned, there is no other Ford dealer! The entire staff is amazing and always goes above and beyond to provide outstanding service As far as we are concerned, there is no other Ford dealer! The entire staff is amazing and always goes above and beyond to provide outstanding service. When it comes to maintenance and repair of our vehicles, we know that Jason will take care of everything and never let us down. Thank you Pioneer for years of great service ! More
GREAT SERVICE!! 5 STARS!! BIG shout out to Doug Bailey in Sales and Ed Pineda in the Service. I have been a long time customer of Pioneer Ford and everyone has always been ver BIG shout out to Doug Bailey in Sales and Ed Pineda in the Service. I have been a long time customer of Pioneer Ford and everyone has always been very kind and professional. I just bought my 2nd truck from Pioneer Ford (6th truck from Ford) and this was the best experience I have ever had buying a vehicle, no doubt! I would definitely recommend Pioneer Ford to anybody! More