Planet Honda

I arrived at 9:30 a.m. to have a LuxCare package installed. I was told it would take 3–4 hours. They did not offer me a shuttle service or loaner vehicle. I found the lounge and waited. At 4:30 installed. I was told it would take 3–4 hours. They did not offer me a shuttle service or loaner vehicle. I found the lounge and waited. At 4:30 p.m. I asked how much longer it would take, and was told “20 minutes.” I was waiting another hour. I finally got my vehicle back at 5:30 p.m. The service tech made no apologies and gave no other explanation for the 8-hour wait than, “You weren’t the only one we had to to do today.” He was curt and unprofessional, and had his Guy-Fawkes-print face mask down or under his nose most of the time. I don’t generally bother to leave reviews unless a business really impresses me, and Planet Honda did the exact opposite. I spent an entire day in their waiting room with no updates until I asked, long after the work should have been completed. More

My salesperson came to meet us on his day off to make the sale. Great service and patience. The staff was very friendly and accommodating. sale. Great service and patience. The staff was very friendly and accommodating. More

Henry V. is the best salesperson we have ever had! He was patient, kind, and thorough. We had an excellent experience and will be back! patient, kind, and thorough. We had an excellent experience and will be back! More

I had a very good experience at Planet Honda on Jan. 11, 2021. Chris Davis was very helpful and the TSB issue was resolved. The waiting room is very spacious and clean, Great coffee machine! I would use 2021. Chris Davis was very helpful and the TSB issue was resolved. The waiting room is very spacious and clean, Great coffee machine! I would use their service again. More

Was a great experience and no pressure great sales department and Brad was great! Would definitely recommend planet Honda to anyone. Thanks again for the experience! department and Brad was great! Would definitely recommend planet Honda to anyone. Thanks again for the experience! More

I visited Planet Honda to see if I wanted to upgrade to a new CRV. I was given the opportunity to see and discuss the options available to me. I was extremely impressed with the salesman, Neil Goodson. He new CRV. I was given the opportunity to see and discuss the options available to me. I was extremely impressed with the salesman, Neil Goodson. He went above and beyond to be sure I was satisfied with my choice of a vehicle and the additions I wanted to include on the car. He was very helpful and confident in his knowledge of all vehicles. The financial manager, Collin Boswell, was also very kind and patient during that process. Highly impressed by everyone's kindness, interest in pleasing me and helpfulness Loved my other Honda and know I will love this one too.. More

Sam Crotto was amazing to work with. He's the best! Super easy, painless buying process. Also got the full KBB value on my trade-in. I would highly recommend Planet Honda. easy, painless buying process. Also got the full KBB value on my trade-in. I would highly recommend Planet Honda. More

A great vehicle purchasing experience! I have never shopped at Planet Honda, but will in the future. Salesman, Neil was very professional and friendly through the entire buying process! shopped at Planet Honda, but will in the future. Salesman, Neil was very professional and friendly through the entire buying process! More

Worked with Cam to get my CRV traded in for a new one. And this was my second time working with John. They both did an amazing job. Answered all of my questions and were thorough. Great experience! And this was my second time working with John. They both did an amazing job. Answered all of my questions and were thorough. Great experience! More

I was taking care of my daughter following a surgery and realized her car needed some immediate servicing. Brian Kotlarek at Planet Honda was very helpful with setting it up and the service team did an exce realized her car needed some immediate servicing. Brian Kotlarek at Planet Honda was very helpful with setting it up and the service team did an excellent job communicating what needed to be done. More