Planet Honda

Vehicle was not on lot as I was told Called dealer first thing in morning to make sure the vehicle I found on website was still available. They said it was. Called back a few hours later Called dealer first thing in morning to make sure the vehicle I found on website was still available. They said it was. Called back a few hours later to confirm appointment to come look at it, still claimed it was available. Made the hour long trip to dealership just to find out the vehicle was not there. No one seemed to know where it was or when it was sold. Claimed they had no record of it. I even showed them their listing on line. Salesman said he would have a manager come speak with me to explain the issue. Waited and no one came. Very unprofessional. Terrible experience and a big waste of time. More

new pilot Great service, easy process - def recommend these guys. I am now the proud owner of a new 2017 pilot! Yay! The salespeople were super friendly and eas Great service, easy process - def recommend these guys. I am now the proud owner of a new 2017 pilot! Yay! The salespeople were super friendly and easy to work with. More

Great Experianence Planet Honda made the purchasing my vehicle enjoyable and easy. Ed Mueller my sales agent was very knowledgable and never pushy. I recommend seeing th Planet Honda made the purchasing my vehicle enjoyable and easy. Ed Mueller my sales agent was very knowledgable and never pushy. I recommend seeing them first if you looking.for a new Honda. More

courteous, professional car buying experience This new car buying experience was the best I have had in many years. The sales management, sales staff and finance employees were courteous, professi This new car buying experience was the best I have had in many years. The sales management, sales staff and finance employees were courteous, professional, and knowledgeable (not to mention patient). Also, the deal which I made via internet and telephone conversations was EXACTLY the deal that that was presented to me at the dealership. No hidden fees, no add-on charges, no high pressure to buy extra services-Just OUTSTANDING Service. I can't say enough good things about J Johnson,, my sales rep. Sales Floor was clean, and quiet as a professional office shows be. It was not the chaotic hectic environment Have experienced at many other dealerships. More

Competent and friendly Helpful, personable staff who went the extra mile to insure we had our car ready for road trip when problems unexpectably occurred due to damaging hai Helpful, personable staff who went the extra mile to insure we had our car ready for road trip when problems unexpectably occurred due to damaging hail storm. They know their stuff. More

Great sales staff every one was very friendly and did not pressure me to buy a new car The finance people could have explained things a little clearer. every one was very friendly and did not pressure me to buy a new car The finance people could have explained things a little clearer. More

2014 Honda CRV Planet Honda was nice and all the people there seemed very nice as well however there was a couple little issues with the service center not calling m Planet Honda was nice and all the people there seemed very nice as well however there was a couple little issues with the service center not calling me back. Not a big deal though as everything worked out just fine. The only other issue I had was they hid the warranty cost in the payments telling me the warranty would only cost 6 or $7 more a month but it was actually $40 more per month. I would still recommend them just have them give you a more precise breakdown of how the monthly payments work More

Very good expeerience Bought a new Honda Fit. Very nice premises, excellent customer and sales services. Everything was explained thoroughly without pressure to buy the car Bought a new Honda Fit. Very nice premises, excellent customer and sales services. Everything was explained thoroughly without pressure to buy the car, in a friendly and relaxing atmosphere. Wished we had a little more time to make a decision on third-party extended warranty, which we took but ultimately decided to cancel. More

Pleasantly surprised! From the clean, relaxing atmosphere to the easygoing, helpful staff; I thoroughly enjoyed my experience at Planet Honda. I even got a great deal on my From the clean, relaxing atmosphere to the easygoing, helpful staff; I thoroughly enjoyed my experience at Planet Honda. I even got a great deal on my new minivan! More

Excellent sales. Very poor process for cash buyer. A hail storm had totaled our 2010 Honda Fit. We chose Planet Honda after speaking with several dealerships, based on A+ BBB rating plus USAA preferre A hail storm had totaled our 2010 Honda Fit. We chose Planet Honda after speaking with several dealerships, based on A+ BBB rating plus USAA preferred vendor. Sales and follow-through by Chad and Mel was excellent. Two days later we went in to pick up new vehicle with intention to pay cash. All went very smoothly until time to write check. It then took 2.5 hours to meet with Tony in Finance to write check. Mel did everything possible to keep us engaged during wait (showed us features of new car, introduced us to Maintenance Department, brought us snacks, etc.) On a scale on 1-10, we would rate Chad and Mel a "10". At one point we were so irritated by the wait we almost walked out. Little sense of urgency on part of Finance consultant to finalize our sale. We waited 2.5 hours to complete a 15 minute final payment process. More