Planet Honda

Our purchasing process was very positive, friendly service leaving us with a good feeling. We had a family death that took us out of town so we were not able to take advantage of the 250 miles/5 day service leaving us with a good feeling. We had a family death that took us out of town so we were not able to take advantage of the 250 miles/5 day return policy, not that we probably would have. We did experience an emissions problem a little over a week after our purchase. The process to get it rectified took a bit and is still being worked on. The service department, Ethan in the recon department have very professional and working hard to take care of the problem. We have had to make a few trips to the dealership because the repair was sublet out and not right the first time making us have to return. Ethan worked out a vehicle loaner for us since it is 100 miles round trip which has been great. Michael has called a couple of times concerning the emissions issue. Our only issue was that it took us many, many calls before Christian Storm called us back to reassure us that the dealership would take care of this problem. More

The wife and I would rate Chad Hicken as one of the most professional car salespersons that we have dealt in buying new cars over a 55 year period in several states. His initial approach to us as we entere professional car salespersons that we have dealt in buying new cars over a 55 year period in several states. His initial approach to us as we entered the dealership was very friendly and he explained in detail how Planet Honda priced their new car sales after we communicated that we were interested in purchasing a new Honda. He queried us on the model we were interested in and after viewing and sitting in a few models we actually procured a Honda Civic when our initial intentions was to procure a Honda Insight Hybrid. The Hybrid had vision and a couple of other concerns to this customer after our reviews with Chad. His explanations and answers to our questions were very thorough and complete and we got the impression that he wanted to ensure that we would be a satisfied customer. He offered us to do a test drive which we declined as we always do when we purchase a new car. He explained the operation of many of the accessories including the safety featues of the vehicle. He never hesitated to answer any of our questions and never used any type of sales pressure to make a sale which would turn an old couple like us off. Planet Honda has an exceptional sales representative in Chad Hicken. More

John Raad was a great help and guidance in my recent purchase. He is knowledgeable, professional, and easy to be around. I highly recommend working with John Raad when choosing a new Honda. Planet Honda purchase. He is knowledgeable, professional, and easy to be around. I highly recommend working with John Raad when choosing a new Honda. Planet Honda is a well-run organization! More

I bought my first Honda 10 years ago from this dealer because they were the only ones at the time who gave me a little credit (as a woman) for knowing something about cars and sold me on the car for the because they were the only ones at the time who gave me a little credit (as a woman) for knowing something about cars and sold me on the car for the mechanics not the looks! I serviced that car at Planet Honda the entire 10 years and was always treated with respect. It was a no brainer when I wanted to replace it to return. More

Michael was fantastic in his approach to our new car purchase. He was very friendly and was a pressure free situation for me and my wife. He had a great deal of knowledge on the car we wanted and was ve purchase. He was very friendly and was a pressure free situation for me and my wife. He had a great deal of knowledge on the car we wanted and was very helpful in our selection. I will recommend him to everyone that I know that might be looking into purchasing a new or used vehicle. overall it was a great experience. More

We were very happy with our salesman Micheal Strasburger , he knew the product and presented it very well, the whole process went very smooth .Sales , finance and management ..every one was very helpful .. , he knew the product and presented it very well, the whole process went very smooth .Sales , finance and management ..every one was very helpful .. will tell all who ask that if they are in the market for a new Honda they should go to Planet Honda and ask for my salesman ,I'm sure they won't be sorry More

Martin Ryan was outstanding to work with. He has an outstanding knowledge of the vehicles and was very pleasant and easy to deal with. The entire car-buying experience was outstanding because of Martin outstanding knowledge of the vehicles and was very pleasant and easy to deal with. The entire car-buying experience was outstanding because of Martin Ryan. I will definitely go back to him for future vehicle purchases and I will recommend him to anyone who is looking to purchase a vehicle. More

My experience with Martin Ryan and the dealership has changed my views on the car buying experience. Until now I dreaded purchasing a vehicle. Martin Ryan made my purchase seamless and stress free. Thank changed my views on the car buying experience. Until now I dreaded purchasing a vehicle. Martin Ryan made my purchase seamless and stress free. Thank you. More

Friendly, low pressure sales staff make purchasing a car a pleasure instead of a dreaded experience. That combined with an excellent variety of used cars that have been beautifully reconditioned, keeps me a pleasure instead of a dreaded experience. That combined with an excellent variety of used cars that have been beautifully reconditioned, keeps me returning with friends and family to spend a few hours test driving vehicles. More

2003 accord headlight out, I checked and replaced the bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less tha bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less than 6 minutes. Light was working. She asked for the bulb back so she could return it. This accord uses 9005 series, the unnamed serviceman brought her a 9006 burned out bulb. When she gave me the bulb it did NOT match the bulb I had installed from a two pack. They did charge her. THEFT. I will return in the am and request the serviceman responsible be held accountable. I will also have the local police there as I intend to have theft charges filed against this person. Do these people think we are that stupid ? Joe Reynolds More