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Planet Lincoln Dallas Love Field

Dallas, TX

4.0
257 Reviews

7767 Lemmon Ave

Dallas, TX

75209

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Showing 257 reviews

January 31, 2021

We received prompt service. A leake was found and front plate and gasket replaced. It will take a little time to be sure it is fixed. Otherwise it was a good experience if an oil leak in a brand new car ca More

by benabratcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Saidian
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Bena, we know service issues can be frustrating and we thank you for allowing our team at Planet Lincoln Dallas Love Field the opportunity to assit with taking care of this matter. If you need anything additional, please do let us know.

January 29, 2021

Every employee was friendly and helpful. Great customer care. Cooperation was a team effort. Information sharing was a very strong asset. Floyd did a fantastic job showing me how to use everything about More

by LORETTA.DUNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Ayala, AJ Chandna, Floyd Yancy
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Loretta, congrats on your vehicle and thank you for choosing Planet Lincoln Dallas Love Field. We are happy to read that our team was friendly and helpful and Floysd showed you all the neat things about your car. If you need anything, we're here to help.

January 29, 2021

My wife and I was given great customer service when we recently bought our new car. No pressure, no up selling. Just good honest service. We certainly appreciated their professionalism. Budd More

by MASTERBHUDSON
Recommend Dealer
Yes
Employees Worked With
James Ogola, Bryan Andrew
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Buddy and Pam, congratulations on your new vehicle from Planet Lincoln Dallas Love Field. We appreciate your business and your kind review. If you need anything additional, please do let us know.

January 29, 2021

Salesperson (Valerian) was informative and extremely personable and very helpful. First time I’ve bought sight unseen and I wasn’t disappointed! Car was as described exactly! More

by WJT257
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Chandna, Valerian Ume-Ezeoke
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Congratulations on your vehicle. We are pleased to read you are so happy and Valerian was informative and helpful. If you need anything additional, our team is always happy to assist you at Planet Lincoln Dallas Love Field.

January 29, 2021

Mackenzie Ellison gave great customer service. I called to schedule an appointment and she was very friendly and helpful. I will be sure to talk to her the next time I need service. More

by Shannonelizabeth8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ellison
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Shannon, thank you for allowing Planet Lincoln Dallas Love Field to assist with your vehicle's service needs. We are happy to read that our Mackensie and our team provided great customer care. If you need anything additional, we're always here to help.

January 29, 2021

I am a long time Lincoln customer so I can make comparisons to several dealerships. This is my first experience with Planet Lincoln. I found them to be kind, professional, efficient, clean and cour More

by Barbara Dorff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Chris Moran
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Barbara, what high praise. We thank you for being a long-time Lincoln customer and choosing Planet Lincoln Dallas Love Field for your vehcile needs. We are happy to read our team was kind, professional, efficient, clean, and courteous. If we can be of any additional assistance, please let us know.

January 28, 2021

I received fantastic service! They kept me aware of all service updates and got my vehicle repaired quickly. I would highly recommend this dealership for all of your auto service needs, not just for Lincol More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Mackenzie Ellison
Mar 28, 2021 -

Planet Lincoln Dallas Love Field responded

Fantastic review. Thank you for choosing Planet Lincoln Dallas Love Field for your vehicle's service needs. We appreciate your business and feedback.

January 28, 2021

Drivers that picked up and delivered my car for service were very courteous. We had a little mix up with a transposed phone number in the system to begin with; but once that was straightened out everythin More

by TWTRUITT
Recommend Dealer
Yes
Employees Worked With
Chris Moran
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Thank you for your understanding and kind review. We are happy to read that all in all you had a wonderful service expeiences. If you need anything additional our team at Planet Lincoln Dallas Love Field is here to help.

January 28, 2021

Could increase the minimum miles for servilincing by 15 miles. Lexus did with my last purchase. Lincoln could make check payment for purchase much easier and convenient. More

by LEM000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoss Farshid
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

We greatly appreciate your feedback and we have shared it with our management team for additional review. We are happy to see that overall you had a good visit and do hope you will let us know if you need anything down the road.

January 27, 2021

I had a routine oil change and the Vallet came to my home and picked up my car and took it in for service since no loan cars were available. It was great not having to leave my home! More

by BRYANELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gallegos
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Bryanely, thank you for choosing Planet Lincoln Dallas Love Field for your Lincoln Pickup & Delivery service. We are pleased to read that you had a good experience, had your car serviced and never had to leave your home. We like to make ownership effortless.