Planet Nissan - Service Center

Great Service Dept and Employees! Less time waiting in the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! More

Professional, courteous very communicative, very polite everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there More

Thanks Alex for all that you do and for the service provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! More

Ruben was very professional and not pushy. He answered all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. More

I dropped my vehicle off on Friday, July 23rd with my regular service person Jared. Jared provided me with the cost of repairs on Saturday, and notified me that he was going to be out of the office the regular service person Jared. Jared provided me with the cost of repairs on Saturday, and notified me that he was going to be out of the office the following week. Jared stated that Alex would follow-up with me, and provide status in his absence. I did not receive a status or any information on when my repair would be completed the entire week. On Friday, July 30th I called Alex and left a message on his voicemail. I never heard back from him so late that afternoon I called and asked for the service manager, which wasn't available, but did return my call later. He informed me that the parts for my vehicle arrived on yesterday, would be installed on Saturday, and should be ready for pickup on Monday. I expressed my dissatisfaction with their lack of communication, and he apologized, and said to makeup for such poor customer service he would have my vehicle detailed. I received a call from Alex on Monday, August 2nd letting me know that my vehicle was ready for pickup. Needless to say my vehicle had not been detailed or even just washed. I am so disappointed in Planet Nissan. More

Good customer service, excellent service advisor, comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. More

I dropped my car off for an oil change and for the factory recall. They had my car finished and ready to go in just a few hours. The service team were so awesome. I'm so happy with the service I got b factory recall. They had my car finished and ready to go in just a few hours. The service team were so awesome. I'm so happy with the service I got buying my car and the service team. Thank you centennial planet nissan More

Excellent dealership and a pleasure to use. Prompt service that is fixed right the first time. Very clean and well organized. Friendly staff and my car was returned on time and clean. service that is fixed right the first time. Very clean and well organized. Friendly staff and my car was returned on time and clean. More

Customer service was excellent. I got everything done Customer service was excellent. I got everything done right away and quick. Alex was great helping me getting my car fixed. They provided me with ren Customer service was excellent. I got everything done right away and quick. Alex was great helping me getting my car fixed. They provided me with rental car. More

Muy buen servicio, profesional y sobre todo el personal muy amable, llegue por uk cambio de aceite y me ayudaron con mucho mas de lo esperado gracias muy amable, llegue por uk cambio de aceite y me ayudaron con mucho mas de lo esperado gracias More