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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,073 Reviews

3,073 Reviews of Planet Nissan - Service Center

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May 18, 2024

My oil change was done promptly the only negative was the laziness of the person who washed my car after the oil change. It came in cleaner than it left. They left water spots throughout the entire grill. Di More

by JIMMYVEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Planet Nissan responded

We're grateful for your business and your feedback here at Planet Nissan. Thank you for letting us know about the issue with the car wash. We will speak with the detailing team to ensure they keep a closer eye on the large and small details in the future. Thanks again for your positive review.

May 18, 2024

Good service. Wait time was reasonable and the waiting area was pleasant. Every one was great to work with. More

by WESLWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Planet Nissan responded

It's always great to hear from satisfied customers like you. Thank you for taking the time out of your day to leave us such a great rating and review.

May 17, 2024

The staff and service was great. Everyone was very professional and made my day enjoyable while I sat and waited for my car. More

by BIGSEXY2883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
May 18, 2024 -

Planet Nissan responded

We're delighted to have provided you with excellent service at Planet Nissan – thank you!

May 16, 2024

I recently had my oil changed at Planet Nissan, and Alex, the service agent, provided exceptional assistance. He efficiently handled the oil change and conducted a thorough inspection of my Nissan. Alex’s de More

by ANGELESMG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Planet Nissan responded

We're thrilled to have made a positive impact on your automotive experience here at Planet Nissan. Thank you for specifically mentioning Alex and his excellent customer service! We hope you continue to choose Planet Nissan in the future for all your sales and service needs.

May 16, 2024

Planet Nissan is a quality dealership due to the quality employees that help the customers in whatever area the customer needs assistance. More

by NICRIBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Planet Nissan responded

Nic thank you for taking the time out of your day to give us your feedback and ratings. We appreciate you and your patronage!

May 14, 2024

The service is great in terms of getting my car serviced and returned in a timely manner. Further, they do give your car a nice wash, which is very nice. I would say that I have tried to communicate with a More

by MILLER222111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Planet Nissan responded

Thank you for your feed back and for shining some light on to some opportunities for potential improvement. If you would like to discuss these issues please contact us at 7028768000

May 14, 2024

Allan is an amazing person Based on his service alone I’d give a 5 However, I am VERY DISSAPOINTED WITH FINANCE This is the 2nd Nissan I’ve heard of to send a customer home with a vehicle and then tak More

by sophia.delatorre3
Service Communication
Recommend Dealer
No
Employees Worked With
Gary VanNess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan
May 16, 2024 -

Planet Nissan responded

Please contact us at 7028768000 so that we can try to resolve or amend these issues.

May 11, 2024

Great service and completed in a timely manner. Ken V is an excellent service representative. More

by SHEILAH.JENNINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken V
May 16, 2024 -

Planet Nissan responded

Your satisfaction is our mission at Planet Nissan, thank you for recognizing our efforts!

May 11, 2024

Best great service department. Communication excellent. Joe at service department went above and beyond. Definitely will continue using this service department More

by HENDERSONGAMAL69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason service department
May 16, 2024 -

Planet Nissan responded

Your feedback fuels our motivation to continue delivering top-notch service at Planet Nissan. Thank you for your review and rating.

May 17, 2024 -

HENDERSONGAMAL69 responded

Your welcome indeed your services been impeccable keep up good work

May 17, 2024 -

HENDERSONGAMAL69 responded

You're welcome your service has been impeccable keep up the good service thank you

May 17, 2024 -

HENDERSONGAMAL69 responded

You're welcome your service has been impeccable keep up the good service thank you

May 17, 2024 -

HENDERSONGAMAL69 responded

You're welcome your service has been impeccable keep up the good service thank you

May 17, 2024 -

HENDERSONGAMAL69 responded

You're welcome your service has been impeccable keep up the good service thank you

May 10, 2024

Pleasant experience with the service providers, the car service was completed as scheduled, nice waiting area accommodations. More

by COJAC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Planet Nissan responded

Your feedback means a lot to us and we are so glad to hear you had such a pleasant experience in our store!

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