Planet Nissan - Service Center

Extreme delay with the completion of the work to be performed on our car, Told one thing, delivery was quite the opposite. Do not intend to come back for any service. Will go to a new shop for futur performed on our car, Told one thing, delivery was quite the opposite. Do not intend to come back for any service. Will go to a new shop for future work. Spoke with service mfr as well. Gave us some lame response, blaming the pandemic. Never apologized for taking 6 hrs to complete oil change and hood latch replacement. Original estimate for completion was 2 hours. No call at anytime to mention a delay in finishing the work was made. Not happy!!!! More

I love Nissan, I have a 2014 Nissan Rogue is my four Rogue! The only thing I'll ben having little troubles with the battery and I see the paint is chip off! But i guess I'm a nissa alcoholic!! Rogue! The only thing I'll ben having little troubles with the battery and I see the paint is chip off! But i guess I'm a nissa alcoholic!! More

OIL CHANGE TOOK 3.5 HOURS AS I WAITED; NOT GOOD WAS INFORMED THERE ARE ONLY 16 MECHANICS EMPLOYED VOCE 45. NEED TO REHIRE MORE MECHANICS INFORMED THERE ARE ONLY 16 MECHANICS EMPLOYED VOCE 45. NEED TO REHIRE MORE MECHANICS More

Took the time to really go over details on my car and the work needed. They made me feel like family. Thank you so much! work needed. They made me feel like family. Thank you so much! More

Andrew was friendly and professional. He made sure that I was completely informed on all of my options for repairs. He made sure that I was contacted immediately with any new information regarding the servic was completely informed on all of my options for repairs. He made sure that I was contacted immediately with any new information regarding the service of my car. More

Excellent! 5 star from purchase to 1st. service!! Very happy with our sales representative and his "boss" to finance and everyone else we encountered at the time of purchase. Then for our service, agin fr happy with our sales representative and his "boss" to finance and everyone else we encountered at the time of purchase. Then for our service, agin from phone operator to our service tech. Alex? and everyone around in service was wonderful. Cant say enough of this entire dealership on Centennial Blvd. Thank you all! More

Service was good and done in a timely manner. The service was good and Tony was very nice. He said it would be 2 and half hour and it was. service was good and Tony was very nice. He said it would be 2 and half hour and it was. More

Obviously no one wants to have to get service done on their car, however, Heath is always very friendly and helpful so that always helps. their car, however, Heath is always very friendly and helpful so that always helps. More

The service was excellent, there were no cost surprises, advisor was professional and there was no attempt at upselling.. only downside was no exterior wash was done. Unknown if this is no longer offered advisor was professional and there was no attempt at upselling.. only downside was no exterior wash was done. Unknown if this is no longer offered More

Great customer service from Alex (service advisor). He made my visit to get my car serviced so smooth. I definitely recommend having him as your service advisor. made my visit to get my car serviced so smooth. I definitely recommend having him as your service advisor. More