3,454 Reviews of Planet Nissan - Service Center
Excellent communication & service. Ken has always been polite and kind. I received a text of concerns regarding my car with pricing. Loved it. Very happy polite and kind. I received a text of concerns regarding my car with pricing. Loved it. Very happy More
Friendly service. Even though it was drop off only due to COVID, vehicle was ready when promised. Missed not being able to get free car wash :( to COVID, vehicle was ready when promised. Missed not being able to get free car wash :( More
Great Costumer Service from Alex He was very professional, friendly with great communication, my car was ready at the promise time, Thank you so much guys! professional, friendly with great communication, my car was ready at the promise time, Thank you so much guys! More
Service was awesome! Zach Hafen service consultant assisted me and was great from beginning to end. Very polite and professional. Understood my needs and job performed on time. This is not the first assisted me and was great from beginning to end. Very polite and professional. Understood my needs and job performed on time. This is not the first time I had great service from Zach Hafen and the service as always been AWESOME! Zach not only makes sure your needs are taken care of but he goes above and beyond and very trustworthy as well so it really makes the experience a great pleasure. Thank you Zack and the techs at Planet Nissan for servicing my car needs. More
My appt was made for 7 am. I was told my car was first in line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer serv line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer service? More
No appointment drop off Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone woul Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone would acknowledge me even if there where three employees hanging around. They finally realized I was a customer when another customer started walking up and a female porter asked if I needed help. I understand it was close to 5pm and was the only vehicle that pulled up but this should not happen. I was assigned Jarred as my service advisor and he was more than helpful. Kept me informed on repairs needed and got my vehicle back within that week. If it wasn't for the porter receiving cars in the service department this would easily been a 6 star rating. More
Ken always takes EXCELLENT care of me no matter what the situation small or large .. My experience with him is always pleasurable.. Thank you Ken situation small or large .. My experience with him is always pleasurable.. Thank you Ken More
every time I go get service on my truck, they do an excellent job on returning to my needs. Great customer service skills. Much appreciated. excellent job on returning to my needs. Great customer service skills. Much appreciated. More
I I went down Tuesday morning at 8 am Dropped off my car. Jared checked in my car and I was off going home they called me about 11 saying my car is done went down paid my bill it was a very pleasant ordeal f Jared checked in my car and I was off going home they called me about 11 saying my car is done went down paid my bill it was a very pleasant ordeal fast and efficient I always like Planet Nissan.That’s why I always come back More