3,473 Reviews of Planet Nissan - Service Center
Alex was awesome! He made sure not only my concern was addressed he went above and beyond to find my extended warranty I had purchased with the vehicle that other locations told me I did not have addressed he went above and beyond to find my extended warranty I had purchased with the vehicle that other locations told me I did not have More
Service was awesome! Zach Hafen service consultant assisted me and was great from beginning to end. Very polite and professional. Understood my needs and job performed on time. This is not the first assisted me and was great from beginning to end. Very polite and professional. Understood my needs and job performed on time. This is not the first time I had great service from Zach Hafen and the service as always been AWESOME! Zach not only makes sure your needs are taken care of but he goes above and beyond and very trustworthy as well so it really makes the experience a great pleasure. Thank you Zack and the techs at Planet Nissan for servicing my car needs. More
My appt was made for 7 am. I was told my car was first in line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer serv line for an oil change. When they took my car I was told it would take 4 hours because service dept was cut in half. You call that good customer service? More
No appointment drop off Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone woul Dropped off my car to have my vehicle serviced for check engine light . Waited patiently under overhang with vehicle for awhile to see if anyone would acknowledge me even if there where three employees hanging around. They finally realized I was a customer when another customer started walking up and a female porter asked if I needed help. I understand it was close to 5pm and was the only vehicle that pulled up but this should not happen. I was assigned Jarred as my service advisor and he was more than helpful. Kept me informed on repairs needed and got my vehicle back within that week. If it wasn't for the porter receiving cars in the service department this would easily been a 6 star rating. More
Ken always takes EXCELLENT care of me no matter what the situation small or large .. My experience with him is always pleasurable.. Thank you Ken situation small or large .. My experience with him is always pleasurable.. Thank you Ken More
every time I go get service on my truck, they do an excellent job on returning to my needs. Great customer service skills. Much appreciated. excellent job on returning to my needs. Great customer service skills. Much appreciated. More
Heath was great. Cannot understand why the mechanics can't figure out what is going on with the a/c system in my Rogue. I am now contacting consumer affairs division and possibly my attorney about what can't figure out what is going on with the a/c system in my Rogue. I am now contacting consumer affairs division and possibly my attorney about what can be done about this problem. 112° F is not good for my 2yr old that needs to travel to and from his many Dr. appointments in this unbearable heat. More